Working Student - OCC Team

About the role

The Officials Contact Center & Digital Mailroom is a team in the Operations department of N26. It distributes inquiries from various stakeholders and channels to the responsible teams, detects synergies and implements improvements in collaboration with the expert teams. We are now looking to hire a Banking Operations Working Student - OCC & Digital Mailroom, that will assist the team in their daily business operations. You will also get great insights in one of Germany's most challenging and thriving fintech's while supporting almost every department in the company. In this role, you will: Support the process of sorting incoming mail and preparing outgoing deliveries of documents to be digitised by an external partner. Process incoming digital inquiries and forward them to their team of pertinence. Process incoming physical mail from branch office locations across Europe. Assist the team in defining the correct internal responsibilities for certain types of documents. What you need to be successful: You are confident with your friendly and communicative nature and have a reliable and solution-oriented way of working. German and English fluency in both verbal and written communication is a must. Other languages like French, Italian or Spanish would be a plus. N26 has reimagined banking for today's digital world. Technology and design empower everything we do and it's how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. Sounds good? Apply now for this position. Equal Opportunities: We recognise that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential. We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know by reaching out to candidate.exp@n26.com . Visit our website to learn more about Diversity, Equity, & Inclusion at N26.

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