Field Application Scientist III - Omics/Pharma

About the role

Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Office Job Description Job Description: Field Application Scientist - LATAM Job Description The Field Application Scientist (FAS) provides scientific, technical, and application support to customers, helping ensure successful adoption and effective use of Thermo Fisher Scientific products, instruments, software, workflows, and solutions. This professional acts as a technical reference for customers, sales teams, channel partners, and internal stakeholders, supporting both pre-sales and post-sales activities. The role contributes directly to customer satisfaction, opportunity conversion, revenue execution, customer retention, and sustainable business growth. The FAS may be located in any country within Latin America, provided they have easy access to major airports and the ability to travel frequently to customer sites, training centers, events, and internal meetings. This position may support different application areas depending on the business need, customer segment, and technical background of the selected candidate. Specific focus by position: For the Omics FAS: The role will focus on Metabolomics, Proteomics, and Biopharmaceutical applications , supporting advanced scientific workflows involving mass spectrometry, liquid chromatography, protein and metabolite analysis, and related data analysis tools. For the Pharma FAS: The role will focus on the Pharmaceutical segment across Latin America , supporting analytical workflows involving HPLC, Ion Chromatography, Gas Chromatography, LCMS, GCMS, and Chromeleon software , with emphasis on regulated laboratory environments and integrated multi-technique solutions. Main Responsibilities Work directly with customers to provide application support, technical assistance, training, method guidance, troubleshooting, and problem-solving related to Thermo Fisher Scientific solutions. Support pre-sales activities by participating in technical discussions, customer evaluations, product demonstrations, proof-of-concept activities, workflow assessments, and solution recommendations. Provide post-sales application support to ensure successful implementation, adoption, optimization, and effective use of Thermo Fisher Scientific products and solutions. Conduct customer training sessions, workshops, seminars, webinars, hands-on demonstrations, and field-based activities. Participate in congresses, scientific meetings, commercial events, and Thermo Fisher-sponsored activities, including as a speaker or technical representative when required. Offer technical and scientific support to internal and external customers through field visits, remote meetings, phone calls, and emails. Assist customers in resolving issues related to product use, workflow implementation, method standardization, application suitability, and post-sales support needs. Perform product, software, workflow, and solution demonstrations at company training centers, customer laboratories, partner facilities, or regional events. Collaborate closely with commercial teams, product scientists, service teams, channel partners, marketing, and regional leadership to support opportunity progression and customer success. Support internal initiatives and cross-functional projects that improve technical support capabilities, customer experience, commercial execution, and organizational efficiency. Specific focus by position: For the Omics FAS: Additional responsibilities include supporting customers in metabolomics, proteomics, and biopharmaceutical workflows , including method guidance, technical troubleshooting, training, and demonstrations involving LCMS, Orbitrap-based mass spectrometry, protein and metabolite analysis, and specialized software tools . For the Pharma FAS: Additional responsibilities include supporting Pharmaceutical customers in pre- and post-sales activities involving HPLC, IC, GC, LCMS, GCMS, and Chromeleon , especially in method development, quality control, method transfer, workflow optimization, regulatory-driven applications, and multi-technique opportunities. Secondary Activities Provide market insights, customer feedback, competitive intelligence, and technical input to support sales and business development strategies. Identify new business opportunities by understanding customer needs, workflows, challenges, and future requirements. Represent Thermo Fisher Scientific at customer-facing events, congress booths, workshops, technical forums, and partner activities. Deliver technical presentations to customers, internal teams, channel partners, and external audiences. Guide customers in selecting appropriate products, methodologies, workflows, software, and services to meet their operational and scientific objectives. Support technical enablement of sales teams and channel partners through training, coaching, application discussions, and preparation of customer-facing materials. Contribute to the development of applica

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