Creative Producer, Video

About the role

We're looking for a Creative Producer, Video to lead Harvey's enterprise customer story program. The core of this role is producing high-quality video testimonials with the world's top law firms and legal teams, capturing how they use Harvey, in their own words, in ways that are credible, compelling, and built to travel across sales, marketing, and executive audiences. Enterprise customer testimonials are some of the most valuable content a B2B brand can make, and also some of the hardest to execute well. The subjects are senior, the subject matter is technical, the schedules are tight, and the stakes are real. You'll be responsible for making these productions feel effortless for the customer while delivering something that meets Harvey's creative bar. That means building the trust to get on-site access, preparing interviewers and subjects, working with external production partners to capture the right footage, and shaping the story through post. This role requires regular travel, you'll be on location at client sites leading shoots, and being physically present to run a production is a core part of the job. Customer testimonials are the primary focus, but this role also carries broader video responsibility. You'll take on other asks across the enterprise marketing program, product launches, use-case explainers, event content, and more. The mix will shift over time, and you should be comfortable operating across different formats and production scales. That said, if a significant portion of your reel isn't customer stories, this probably isn't the right fit.

Responsibilities

• Lead production on Harvey's enterprise customer story program, owning the full arc from customer coordination and pre-production through shoot and post, delivering testimonials that work across sales, marketing, and executive channels.
• Build the trust and logistics that make on-site productions possible: coordinate with customer stakeholders, prepare interview subjects, manage crew and agency partners on location, and ensure every shoot respects the client relationship.
• Develop story angles and interview frameworks in partnership with marketing and comms, finding the narrative in technical subject matter and shaping it through edit.
• Own end-to-end production on broader enterprise video needs including product launches, use-case explainers, and event content.
• Receive and interpret creative briefs, asking the right questions to clarify objectives, audience, and deliverables, flagging gaps before they become problems.
• Source, evaluate, and manage relationships with external production agencies, freelance crews, and post-production vendors.
• Develop and manage project timelines, budgets, and scopes of work, keeping stakeholders informed across every workstream.
• Coordinate cross-functionally with product marketing, brand, comms, and customer teams to align on goals and secure necessary inputs.
• Manage review and approval processes efficiently, keeping feedback rounds tight and projects moving.
• Build scalable production processes, templates, and vendor rosters as the video program grows.
• What You Have
• 6+ years of professional video producing experience in-house at a technology company or comparable environment, with a strong focus on live-action productions from brief through delivery.
• Proven track

Additional Information

Why Harvey At Harvey, we're transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we're scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today - and we're just getting started. Role Overview About the Brand & Creative Team HB&C is Harvey's in-house creative team. We're responsible for how Harvey looks, sounds, and shows up across every touchpoint: Campaigns, brand identity, content, events, and product marketing. We move fast, care about craft, and hold a high bar for the work. This is a team where what you make is seen by the world's top legal institutions, and we take that seriously.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at harvey? Share your experience