OU Tech Partner

About the role

The OU Tech Partner (India) supports the delivery, operation, and ongoing improvement of digital and technology solutions aligned to Organisational Unit (OU) priorities. Reporting to a Senior OU Tech Partner , this role focuses on hands ‑ on execution, coordination, and operational reliability . The OU Tech Partner helps ensure global digital products and platforms are implemented effectively in India, adopted by business users, and operated in line with Haleon standards. The role requires strong collaboration with business teams, global product and platform partners, and vendors, with success measured through delivery quality, system stability, and stakeholder support .

Responsibilities

• Delivery Support & Execution
• Support delivery of assigned digital and technology initiatives across the OU.
• Assist in translating requirements into delivery activities, supporting configuration, testing, and release activities.
• Coordinate tasks across internal technology teams and vendors to support timely execution.
• Track progress and issues, escalating risks or blockers as needed.
• Business Collaboration
• Work with OU business users to support requirements clarification, user acceptance testing, and issue resolution.
• Act as a reliable day ‑ to ‑ day contact for defined systems, platforms, or workstreams.
• Operations & Service Support
• Monitor performance of owned systems and services, logging and supporting resolution of incidents and defects.
• Support change, release, and operational processes in line with established standards.
• Maintain required documentation and operational artefacts.
• Governance, Risk & Compliance
• Follow secure ‑ by ‑ design practices and established governance, architecture, and compliance processes.
• Support adherence to data privacy, security, and regulatory requirements for India ‑ based delivery.
• Team & Capability Contribution
• Contribute actively within Agile or hybrid delivery teams.
• Build platform, domain, and delivery knowledge through hands ‑ on experience.
• Support continuous improvement and positive team culture within the OU Tech Partner community.
• Why you?

Requirements

• 2-4 years' experience in digital, technology delivery, or IT support roles.
• Exposure to commercial platforms such as CRM, marketing technology, digital experience, analytics, or eCommerce.
• Experience working with cross ‑ functional teams or vendors.
• Strong organisational skills and attention to detail.
• Clear communicator, comfortable working with both technical and business stakeholders.
• Willingness to learn and operate in a fast ‑ paced , global environment.
• Job Posting End Date
• 2026-07-13
• Equal Opportunities
• The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
• Adjustment or Accommodations Request

Benefits

Additional Information

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

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