General Manager

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*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts *** C'est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes. General Manager ESSENTIAL FUNCTIONS: Responsible for the overall leadership and management of the facility Monitor and maintain company targets and standards for performance and growth Manage a shop that by all standards (especially, KPI's, Customer Service, Quality and Profitability) is in the top 10% of the industry Model and holds team accountable for providing the highest level of customer service in the industry and living the Crash Champions Total Sales Attitude (TSA) every day Recruit, manage and develop employees for future growth within our organization Measures quality standards by performing in-process and final quality checks Facilitates and nurtures relationships with insurance accounts, agents and customers Excels in a fast paced, competitive work environment while ensuring positive employee morale Creating and instilling a sense of urgency with the team to exceed goals Ensure that the shop is maintained, organized, and looks good inside and out

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