Client Relationship Specialist

Requirements

• Cash management, ensuring liquidity for withdrawals and purchases
• Redeem/purchase money market securities
• Perform FX conversion
• Cash, assets and transaction reconciliation with custodian
• Handle client requests such as EFTs, cheques, wires, and bank transfers
• RRSP/TFSA/RESP contributions, RRIF/LIF payments and/or modifications
• Reconcile accounts with custodian monthly and quarterly for SOX auditing
• Prepare material for tax reporting and liaise with clients' accountants
• Update clients' tax information with custodians, including FACTA and W-8BEN
• forms, to ensure compliance
• Provide backup support to other Administrators to maintain continuity of operations
• Work with the administrative team to foster teamwork and achieve timely output
• Analyze procedures and suggest improvements to optimize operational processes
• Help Implement quality controls and standard operating procedures for portfolio
• valuations, trading, settlement, and other operational activities
• Quarterly reports: filter client database through international terrorist and PEP data
• base; AML transaction verification: Broker commission analysis
• Assist in assessing the suitability of investments and ensure guidelines in the
• Investment Policy Statement are upheld
• Assist in managing asset mix compliance, concentration reports, industry
• diversification, and margin accounts.
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• Résumé du poste
• Responsabilités principales
• Assister les gestionnaires de portefeuille (PM) dans toutes les tâches administratives, y compris l'examen des transferts entrants, le service aux clients et les communications avec les clients et les dépositaires
• Rédiger et exécuter des lettres d'instructions (LODs) au besoin pour les transactions des clients
• Effectuer le suivi et apporter un soutien dans le traitement des successions, incluant la documentation des comptes, les roulements et les dispositions réputées
• Faciliter le processus d'intégration des nouveaux clients en préparant et en organisant la documentation d'ouverture

Benefits

Additional Information

Position Summary Cardinal Point Wealth Management, ULC is a Canada-U.S. cross-border wealth management firm that specializes in providing personalized investment, tax, estate, transition, and financial planning solutions to affluent individuals and families. Clients seek a long-term relationship with a trusted wealth manager to simplify their financial lives and manage their investments effectively. This is a full-time on-site role for a Client Relationship Specialist located in Montreal, Quebec, Canada. The Client Relationship Specialist will be responsible for ensuring customer satisfaction, providing customer support, effective communication, utilizing analytical skills, and delivering exceptional client service on a daily basis. Primary Responsibilities: Assist PMs with all administrative issues, including reviewing transfer-ins, servicing clients, and corresponding with clients and custodians Draft and execute Letters of Direction (LODs) as needed for client transactions and Follow up and assist with estates, including account documentation, rollovers, and deemed disposition. Facilitate the onboarding process for new clients by preparing and organizing account opening documentation Process conversions from RRSP to RRIF for clients in accordance with regulatory

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