Manager, Mid Office Payroll

Responsibilities

• Strategic Leadership & Talent Development
• Organizational Design: Define and implement the optimal structure for the hub to ensure production targets are met and service continuity is maintained.
• Talent Acquisition: Oversee the recruitment of Coordinators and Lead Performers in alignment with Group HR policies.
• Performance Management: Conduct regular team briefings and coordination meetings; lead annual performance reviews (EPE) and define individual development paths.
• Coaching: Provide close-proximity management to enhance team skills and foster a culture of excellence.
• Operational Excellence & Service Delivery
• Production Control: Plan and supervise daily activities to ensure all operational commitments and deadlines are met.
• Incident Management: Act as the primary point of contact for service disruptions, identifying and implementing immediate solutions to maintain quality standards.
• High-Level Validation: Review and validate complex or sensitive operations that fall outside standard Coordinator scope.
• Compliance, Security & Risk Mitigation
• Internal Control: Implement and monitor robust control systems to secure all operations and mitigate financial or legal risks.
• Regulatory Watch: Ensure team activities remain strictly compliant with evolving labor laws and internal Group procedures.
• Data Analytics & Business Transformation
• KPI Oversight: Analyze production indicators and performance metrics to generate comprehensive reporting for senior leadership.
• Continuous Improvement: Lead optimization projects using Lean Management methodologies to enhance workflow efficiency.
• Change Management: Contribute to large-scale IT and organizational transformation projects, ensuring successful team adoption and implementation.
• Technical Competencies
• Operational Management: Expertise in production management, internal control, and risk mitigation.
• Analytical Skills: Advanced ability to synthesize data, manage reporting, and utilize business intelligence tools.
• Process Optimization: Knowledge of Lean Management or similar methodologies for workflow improvement.
• Systems Proficiency: Mastery of advanced office suites (Google Workspace/Drive) and specialized Mid-Office information systems.
• Key Skills Required
• 8-10 years of experience in managing Accounting/Finance/Banking/Financial Shared Services domain
• Should have led/managed a team of 10 plus (including 2 or more team leaders in the past) people across multiple subgroups within
• Demonstrated success in managing operational teams

Additional Information

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we'll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust. JOB DESCRIPTION Job Title: Manager about Randstad Randstad is the world's largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and helping them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse, and agile workforce they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life. about Randstad Global Capability Center Randstad Global Capability Center is responsible for strategic delivery for Randstad markets and businesses globally. Through our centers of excellence of talent services, human resources, finance, IT, and marketing, the Global Capability Center is a high growth and acceleration enabler as we become the world's most equitable and specialized talent company. To realize this goal, we are expanding and strengthening our finance capability center and this role specializes in coordinating with a team of Mid Office Mangers for our France team. Mid-Office Payroll Manager serves as the strategic operational leader and guarantor of performance and compliance for Mid-Office activities. This role is responsible for managing, motivating, and developing a team of Coordinators and Lead Performers. The primary mission is to ensure optimal coordination between Front-Office and Back-Office functions, guaranteeing fluid workflows, service continuity, and rigorous risk management across the designated perimeter.

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