Safety & Security Technology Manager

Benefits

Additional Information

"I can be myself at work." You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. "I can influence my income." You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. "I can lead a full life." You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success. Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love Access on-demand professional development resources that allow you to hone existing skills and learn new ones "I can succeed as a Global Safety & Security Technology Manager at Capital Group." As a member of the Global Safety and Security team, reporting to Global Security leadership, you will be responsible for leading the day-to-day execution, sustainment, and continuous improvement of Capital Group's global physical security technology program. You will support the broader security technology strategy and roadmap by translating priorities into operational plans that enhance the safety and security of Capital Group's people, assets, facilities, and business operations across regions. You will work proactively with key stakeholders, leaders, and partners to identify and mitigate physical security risks, strengthen operational readiness, and ensure security technologies are aligned with business needs and enterprise standards. You will deliver on and support Capital Group's physical security technology programs, including: Delivering and supporting enterprise security technology solutions across Capital Group's global offices and operations. Overseeing the daily operation, maintenance, and lifecycle management of access control, video management, intrusion detection, duress alarms, intercoms, and related integrations. Leading execution of security technology projects, including planning, design coordination, deployment, testing, transition to operations, and continuous improvement. Supporting operational readiness for the Global Security Operations Center by ensuring monitoring workflows, alarm routing, escalation logic, and operator usability are effective and sustainable. Maintaining standards, procedures, runbooks, and technical documentation to support consistent implementation and high-quality service delivery across regions. Monitoring system health, performance, and service issues, and coordinating troubleshooting, restoration, repairs, upgrades, and preventive maintenance activities. Providing escalation support during high-impact incidents affecting security systems and coordinating resolution with internal technology teams and external partners. Evaluating new and emerging technologies and recommending enhancements that improve reliability, situational awareness, and enterprise security outcomes. You will work closely with Regional Security Teams and the Global Security Operations Center to enable Capital Group's enterprise physical security program and support the maturity, scalability, and operational effectiveness of global security technology capabilities. Because of th is responsibility, flexibility in your schedule be needed as we are a 24/7/365 department. You will coordinate with internal colleagues and stakeholders across Workplace Experience, Information Security, Privacy, Legal, Engineering, and other business groups to identify issues and implement solutions in a proactive and timely manner to reduce physical security risk and improve operational performance. You will coordinate with security vendors, systems integrators, engineers, consultants, and contractors across the globe to ensure adherence to service expectations, contractual requirements, implementation standards, and overall program objectives . You will provide guidance on new technologies , methodologies, and platform enhancements as business needs evolve; evaluate n

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