Scrum Master

About the role

We're looking for an experienced Scrum Master to support delivery on a key client engagement. This is a hands-on, delivery-focused role where you'll work closely with engineering teams and product stakeholders to ensure high-quality, predictable outcomes. You'll play a central role in keeping delivery on track, improving team effectiveness, and embedding pragmatic agile practices suited to the client environment. This isn't just about running ceremonies, it's about driving real delivery outcomes and helping teams operate at their best. If you're someone who can bring structure without over-engineering it, remove friction quickly, and keep teams aligned and focused, this role will suit you.

Responsibilities

• Facilitate core Scrum ceremonies (stand-ups, sprint planning, reviews, retrospectives) in a way that drives meaningful outcomes.
• Support the team in delivering against sprint goals, ensuring work is clear, prioritised, and ready.
• Identify and remove blockers quickly, coordinating across stakeholders where needed.
• Maintain visibility of delivery progress and provide clear, honest updates to both the client and internal stakeholders.
• Coach the team on agile practices and continuously improve ways of working.
• Encourage strong ownership, accountability, and collaboration within the team.
• Apply a pragmatic approach to agile delivery, adapting practices to suit the client and team maturity.
• Essential Skills
• Proven experience as a Scrum Master in software delivery environments.
• Strong understanding of agile methodologies (Scrum, Kanban, hybrid approaches).
• Experience working with cross-functional engineering teams (backend, frontend, cloud, data).
• Demonstrable ability to improve team delivery, predictability, and flow.
• Strong stakeholder management skills, with the ability to communicate clearly across both technical and non-technical audiences.
• Comfortable working in a client-facing environment.

Requirements

• Experience working on client-facing consultancy engagements.
• Exposure to scaling frameworks where relevant (e.g. SAFe, LeSS).
• Agile certifications (CSM, PSM, etc.)
• Company Description
• We're proud to be an award-winning employer , reflecting how our people are at the heart of everything we do:
• Recognised as a Great Place to Work® for three consecutive years, and in 2024 ranked in the Top 20 Best Workplaces in the UK for medium-sized companies .
• Winner of Company of the Year at the Digital DNA Awards 2022 , celebrating excellence in Northern Ireland's tech sector.
• Driven by a love for technology and a commitment to excellence, we bring together people who want to make a difference. We'll support your journey, because your success is part of ours.
• #LI-PR1 #InstilCareers

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