Accounting Customer Service Manager

Requirements

• Technical/Functional Skills:
• Customer Service
• Accounting
• Payment Reconciliation
• Financial Analysis and Reporting
• Knowledge of GAAP (Generally Accepted Accounting Principles)
• Insurance Policy Review
• Loss Sensitive programs
• Business Process Improvement
• Microsoft Office
• Behavioral Skills:
• Collaboration
• Attention to Detail
• Interpersonal
• Communication
• Presentation
• Problem Solving
• Analytical Thinking
• Disclaimer

Benefits

Additional Information

Position Summary: The Premium Accounting Manager is responsible for working with the Premium Accounting Director to manage the fiduciary accounting duties related to RS's brokerage and delegated authority business. Customer service is of the utmost importance, and this position requires diplomatic interaction with internal and external customers to ensure accuracy and satisfaction. Location: London - UK - Fenchurch What will your job entail? Job Responsibilities: - Maintain consistent operations of Premium Accounting department. - Initiate improvements to Premium Accounting policies, controls, and procedures - Provide support and project work to the Premium Accounting Director and upper management as needed. - Lead Premium Accounting functions in resolving issues and maintaining customer service standards. - Offer guidance on both underwriting and insurance accounting related matters to brokerage and processing departments. - Reacts quickly with limited information to make informed decisions on accounting or company matters. - Ability to apply comprehensive insurance knowledge and detailed analysis to resolve both underwriting and accounting operational issues. - Speaks confidently to provide department leadership decisions. - Supervise conversions and bridge testing for new acquisitions including accounting transition responsibilities. - Manage and review department system automation endeavors included but not limited to AIM, ImageRight, CARL, and Concept One - Support and train Accounting Team Supervisors - Review and mitigate any advance or write off request to reduce the company's financial exposure. - Collaborate with front office producers and back-office department directors for situational resolution. - Perform special projects and other relevant duties as assigned. Work Experience and Education: - Bachelors Degree in Accounting or Business Administration - 6+ years of experience in accounting or similar role. - 3 years of experience in management Licenses & Certifications: - Certified Public Accountant (CPA) a plus.

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Company Intel

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