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Senior Credit Analyst M&A

External
autodesk logoAutodesk · Bengaluru, India
Full-timeHybridToday
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Responsibilities

  • CREDIT EVALUATION
  • Customer's temporary financial inability to pay the invoice short term
  • Customer's dissatisfaction with some element of our products or services and need for resolution of product/service issue before payment
  • Customer's long-term financial insolvency and potential for never paying the invoice
  • Manage all cases and escalations assigned to you for action to drive customer satisfaction.
  • COORDINATION
  • Work with dissatisfied customers to identify the nature of the problem relating to our products and services and with Company Operations to arrange for appropriate technical staff support to address/rectify the issue. Team with Company Sales to resolve the customer issue and secure customer payment
  • Meet weekly with department management to review and evaluate the accounts within the assigned portfolio. Provide ongoing updates of client contact / client commitments discuss negotiating strate

Additional Information

Job Requisition ID # 26WD99384 Position Overview As a Credit and Collections Analyst you will determine the credit worthiness of customers and potential customers desiring to purchase our products and services based on evaluation of financial condition/ability to pay for such purchase. This role will focus on receivables due from customers at companies that have been acquired by Autodesk but not integrated into company order to cash processes/systems. These companies may have a wide range of product offerings and legacy business models. You will manage a portfolio of assigned accounts whose payments are past due and contact these accounts to arrange for payments while preserving our business relationship with the account. You will review and make recommendations regarding bad debt or write-offs and investigates and analyzes credit risks, using available internet and credit agency tools and information. You will report to the Sr. Credit and Collections Manager, M&A. We support hybrid work arrangements as appropriate.


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