Revenue Operations Manager

About the role

At NetBox Labs, we're building the future of network automation. Our products power network and infrastructure management for thousands of organizations, from fast-growing startups to global Fortune 500 enterprises. We're looking for a Revenue Operations Manager to help build the operational foundation that powers our go-to-market organization. This highly visible, hands-on role will partner across the business to drive efficient growth through scalable processes, systems, reporting, and insights. As a key member of the Revenue Operations team, you will help create visibility into business performance, improve how teams operate, and ensure our go-to-market engine can scale effectively. This role is ideal for someone who enjoys solving complex business problems, turning data into actionable insights, and working cross-functionally to improve execution across the customer lifecycle.

Responsibilities

• Drive Revenue Operations & Business Execution
• Support lead & pipeline reporting, performance dashboards, forecasting metrics and executive reporting.
• Own day-to-day administration and optimization of HubSpot, including workflows, properties, lifecycle stages, permissions, automation, and data management.
• Manage and optimize integrations across the GTM tech stack, ensuring accurate data flow and alignment between systems.
• Partner with sales and marketing to define, operationalize, and evolve KPIs for campaign attribution, conversion, and forecasting.
• Support annual planning initiatives and ongoing business performance analysis & partner with leadership on territory planning, capacity planning, quota administration, and operational decision-making.
• Analyze business performance to identify bottlenecks, process gaps, and growth opportunities.
• Develop dashboards and reporting that provide actionable insights across the funnel
• Evaluate and implement automation and AI-driven solutions that improve productivity and scalability
• Enable GTM Systems & Process Excellence
• Partner with business stakeholders to translate operational requirements into scalable CRM processes, automation, and system enhancements.
• Establish and maintain CRM governance, including data quality standards, field management, documentation, and change control processes.
• Ensure HubSpot effectively supports our go-to-market motions and business objectives
• Leverage deep HubSpot knowledge to improve reporting, automation, lead management, forecasting, and operational workflows
• Support integrations across the GTM tech stack
• Conduct regular audits for data integrity and drive continuous improvements to process and tooling.
• Help define scalable processes across the customer lifecycle, from lead management through renewal and expansion
• Drive adoption of operational best practices, data governance standards, and process consistency across teams

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, Marketing Operations or related roles within a SaaS or technology company
• Strong experience administering and optimizing HubSpot, including workflows, automation, data management, reporting, and user support
• Strong understanding of CRM architecture, data governance, and business process design.
• Experience supporting forecasting, pipeline management, territory planning, and business reporting & providing actionable insights.
• Experience building scalable processes and operating models in growing organizations
• Excellent cross-functional communication and stakeholder management skills
• High ownership mindset with the ability to operate independently in a fast-paced, evolving environment
• Experience implementing AI-enabled workflows and automation solutions is strongly preferred
• Our stack
• CRM & Revenue Operations: HubSpot
• Sales Intelligence & Prospecting: Apollo.io
• Meeting Intelligence: Fathom
• About NetBox Labs:
• NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.
• NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.
• Our culture and values:
• We own and solve problems with high attention to detail.
• Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.
• We prioritize simplicity and think twice before adding complexity
• Clear communication helps keep our team aligned and collaborating smoothly.
• NetBox Labs is

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