Traffic Monitoring Specialist

Requirements

• 2 or more years of experience of surveillance and or CCTV monitoring
• Strong attention to detail
• Customer/Client relationship experience
• Ability to multi-task
• Sponsorship is not offered for this position
• About AECOM
• What makes AECOM a great place to work
• As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

Benefits

Additional Information

AECOM is seeking a Traffic Monitoring Specialist / Dispatcher / Call Center to be based in Detroit, MI . This is for an overnight shift (9pm - 5am) with weekends and some holiday hours required. Position Details: Position is based out of client location near downtown Detroit, MI. Updating, and responding to scheduled and unscheduled traffic events and congestion with devices such as closed-circuit camera TV systems/ cameras, detectors, etc. Act like an emergency dispatcher within a call center environment dispatching responders via a two-way radio system to assist motorists, respond to events and other activities that require timely and efficient responses. Perform data entry functions. Ability to fluently work in multiple PC applications simultaneously. Possess exceptional organizational skills to effectively prioritize multiple tasks in real time and in potentially serious situations. Possess exceptional communications skills both in written & verbal forms to effectively receive, document & relay information from numerous sources. Works under direct supervision performing moderately complex technical work utilizing instructions, examples, and results from computer systems. Perform critical thinking functions and assessments and make decisions based upon circumstances. 24/7/365 Environment Minimum Requirements: High School + no experience Background and drug/alcohol screening required Willing to work 24/7/365 operation - must be willing to work outside of standard business hours

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