Patient Account Representative
External
Usphysicaltherapy2 · Houston, TXFull-timeOn-siteToday
Leadership
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Work closely with patients to resolve billing and payment issues.
- Research and resolve discrepancies in patient accounts.
- Process payments and refunds.
- Review and update patient insurance information.
- Communicate with insurance companies to obtain prior authorizations and verify coverage.
- Follow up on unpaid claims and denials.
- Maintain accurate and up-to-date patient account information.
- Provide excellent customer service to patients and healthcare providers.
- Collaborate with other departments to improve processes and ensure timely reimbursement.
- Maintain knowledge of current insurance regulations and coding requirements.
- High school diploma or equivalent required; Associate's or Bachelor's degree preferred
- 1-2 years of experience in medical billing and collections
- Knowledge of medical billing and coding, insurance regulations, and healthcare reimbursement policies
- Strong attention to detail and ability to work independently
- Excellent communication and customer service skills
- Proficient in Microsoft Office, Waystar, Japari and other computer programs
Benefits
Competitive compensationFront Office Monthly Incentive based on meeting metricsExcellent benefits package including 401k, health, dental, and generous paid time offMultiple opportunities for professional development, specialization, and leadershipEmployee discount plansEmployee Assistance Program (EAP)Investment from a company that wants you to succeed and thrive.Health insuranceDental insurance401(k)
Additional Information
It is an exhilarating time of growth for USPh, and we are hiring a Patient Account Representative to work onsite at the Houston Office. Candidates should have strong technical ability and business acumen to join our expanding Houston team. Your role will be critical in our billing and claims department, and you will be asked to facilitate procedural requirements, including data elements, insurance verification, authorization for services, and collections for all patient portions, including prior balances.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at Usphysicaltherapy2? Share your experience