Senior Director of Cloud Engineering

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Position Summary The Senior Director of Cloud Engineering is a critical member of the IT Team. This position requires an individual with a strong technical background, as well as an ability to work across all business units and markets to align priorities and plans with key business objectives. The Senior Director provides strategic direction for the organization's technical infrastructure and security (including hardware, software, servers, databases, storage solutions, networks, audiovisual equipment, or physical facilities) in support of critical district business needs Duties and Responsibilities The below reflects the essential functions considered necessary for this role and shall not be construed as a detailed description of all work requirements inherent in the job or assigned by supervisory personnel. This job description is used as a guide only and not inclusive of all responsibilities and job duties. Leadership Provide leadership, motivation, coaching, professional development, and day-to-day support to foster an engaged work environment with a focus on customer service. Oversee the selection, development, deployment, monitoring, maintenance, and enhancement of Centria's infrastructure. Assist team members in developing methods and processes to improve the effectiveness, efficiency, and security of the network services, desktop support, and user support functions. Stay current in technology trends and proactively provide technology recommendations. Establish service level agreements and monitor progress toward key service delivery performance indicators (KPIs) or metrics. Follow Information Technology Infrastructure Library (ITIL) practices to drive process standardization and business value creation. Azure Cloud Administration and Security Maintain Azure networking infrastructure, Azure WAF, and Azure functions. Partner with development engineering team on DevOps and CI/CD pipelines. Manage containers, azure functions from an administration support, security, vulnerability, and spend optimization. Lead the design to harden Azure images to improve security posture. Design, implement, configure, and manage AVD environments, including host pools, application groups, workspace configuration, and image management (golden image creation and maintenance). Monitor and optimize AVD and all other Azure resource performance, scalability, and cost efficiency. Manage, deploy, and maintain Windows Server virtual machines and support infrastructure within Microsoft Azure. Administer Azure Active Directory (Azure AD), including users, groups, conditional access, and synchronization with on-premises directories. Implement and manage Azure storage solutions, backup, and disaster recovery strategies for cloud-based resources. Leverage Azure defender for cloud to identify, assign, and fix vulnerabilities. Provide technical guidance. Implement conditional access strategy on Azure. Manage and optimize Azure spend by identifying unused cloud assets. Optimize cloud CMDB. Manage, create, deploy, and enforce security, compliance, and configuration policies with Intune, GPO, and AutoMox across Azure and other cloud managed and laptop devices. Manage a team that consistently resolve vulnerabilities with automated patching under defined SLAs. Infrastructure and End User Compute Operations Manage the daily IT end user compute and infrastructure operations. Directly and indirectly manage exempt and non-exempt team members and suppliers, and actively influence leadership throughout the company on infrastructure and security best practices. Implement and maintain all network services infrastructure with special emphasis on the security and stability of Centria's systems and its confidential data. Manage and participate in the planning and implementation of security standards, practices, and procedures to ensure system security and legal compliance. Manage and govern vendor relationships, ensuring that service levels and vendor obligations are met. Develop, schedule, test, and communicate the IT Business Continuity and Disaster Recovery Plan and Procedures. Lead the Disaster Recovery annual testing. Partner with all departments to integrate security into operational processes (Field Operations, Clinical, Finance, Risk Management, Human Resources, etc.) Information Security Implement security standards including the NIST Cyber Security Framework, ISO 27000 series, PCI, HIPAA, and CIS controls and benchmarks. Demonstrate a solid understanding of risk-based decision making and risk management frameworks. Implement information security and privacy governance including development and implementation of policies, standards, and procedures. Implement "defense in depth" based security architectures which account for security at multiple layers of the technology stack including policy, physical, perimeter network, internal network, host, data, and application. Actively lead incident response activit

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