Director, Software Engineering

Responsibilities

• Lead the Shared Services Value Stream: Direct two specialized Agile Release Trains:
• mmAuth: Powering seamless, secure access using Keycloak and industry-standard protocols ( OAuth2, OIDC, SAML2 ).
• mmPay: Managing mission-critical payment processing (Patient/Provider) integrated with Adyen .
• Foster a "Platform as a Product" Culture: Push ownership and accountability down to the pod level, ensuring teams don't just "ship code" but "own the service" (including uptime, latency, and developer experience).
• Hands-on Technical Leadership: Actively participate in architectural decisions and system design. You should be able to challenge technical assumptions and guide teams through complex integrations with 3rd party providers like Adyen or Keycloak.
• AI-Driven Acceleration: Champion the use of AI-assisted development (e.g., GitHub Copilot, automated testing agents) to increase velocity, improve code quality, and reduce toil across the value stream.
• Operational Excellence: Establish rigorous engineering metrics (SLIs/SLOs) focusing on the performance and high availability required for identity and financial transactions.
• Strategic Alignment: Align the platform roadmap with the needs of various ModMed product lines, ensuring that shared services accelerate-rather than bottleneck-company-wide innovation.

Requirements

• 10+ years of experience managing engineering teams, with a proven track record in Platform Engineering or Shared Services .
• Bachelors in Computer Science or related field
• Technical Deep Dive: Strong domain expertise in Identity (IAM) and/or FinTech/Payments . Experience with Keycloak and Adyen is a significant plus.
• Protocol Proficiency: Deep understanding of OAuth2, OIDC, and SAML2 ; you should be able to speak fluently about token exchange, scopes, and federation.
• Modern Tech Stack: Expert-level understanding of Java or .NET and SOA/Microservices architecture.
• AI-Savvy: Practical experience implementing AI tools within the SDLC to drive engineering efficiency.
• Agile at Scale: 5+ years of experience with Agile/Scrum; experience navigating SAFe (Scaled Agile Framework) or managing multiple release trains is highly preferred.
• The "Illities": A relentless focus on Scalability, Reliability, and Security . You understand that for mmAuth and mmPay, a millisecond of latency or a percentage drop in uptime has a massive downstream impact.
• Tooling Mastery: Strong command of ALM tools, CI/CD pipelines, and automated testing suites (unit, integration, load, and vulnerability scanning).
• Leadership Style: High emotional intelligence with the ability to motivate engineers, influence stakeholders, and proactively take ownership of the most difficult platform challenges.
• #LI-DV1
• ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in

Benefits

Additional Information

Join the Team Modernizing Medicine At ModMed , we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When you join ModMed, you're joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year" 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? Job Description Summary: ModMed is hiring a driven, technically hands-on Director of Software Engineering to lead our Shared Services Platform value stream. This critical organization provides the foundational "engine" for the ModMed ecosystem, consisting of two high-impact Agile Release Trains (ARTs): mmAuth (Identity & Access Management) and mmPay (Payment Orchestration). The incumbent is responsible for building a high-performing engineering organization that treats internal platforms as products. You will foster a culture of extreme ownership, performance, and craftsmanship , ensuring that our identity and payment services are the most reliable, secure, and scalable components in our stack. This is not an "ivory tower" role; we are looking for a leader who can dive into an architectural diagram or a code review while simultaneously scaling a multi-train organization.

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