Foodservice Proposition Manager
External
Booker · M307rtPrepare for this interview
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About the role
Supporting the development and ongoing improvement of the business's food service proposition. You will be helping to translate customer insight and commercial performance into clear priorities, compelling offers and supporting services. This role would be expected to play a leading role in shaping the proposition and associated trade activity, while working closely with sales, marketing and category teams to help drive growth, customer relevance and satisfaction. The successful candidate can be flexible in base location, but will be required to attend meetings in various business areas. You will be responsible for Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those
Responsibilities
- Lead the development of the food service proposition
- Shape pricing and promotional planning
- Support proposition activation and brand consistency
- Use insight to inform proposition decisions
- Support customer life cycle activity
- Contribute to wider proposition services and standards
- Partner on customer measures and contact strategy
- Work cross functionally through Governance and Natural Work Teams
- You will need
- Key skills
- Strong commercial and customer insight skills
- Ability to translate data and trends into clear proposals
- Skilled at developing and improving customer propositions
- Effective cross-functional collaborator
- Clear communicator
- Strong planning and project management
- Able to create compelling marketing briefs and customer messaging
- Previous Experience
- Proven experience shaping or developing customer propositions
- Track record of improving sales or profit through proposition changes
- Experience using customer insight and KPIs to drive recommendations
- Demonstrated cross-functional project delivery
- Experience producing evidence-based business cases
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