Agent - Ocean Import
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As an Agent - Ocean Import, you will ensure the timely and accurate movement of freight and information while delivering a high level of customer service. You will support daily operations, coordinate shipments, and maintain strong communication with customers and internal teams. Operations Open and manage import files in the system Receive and verify shipping documents Process shipments in line with company procedures Monitor shipments and provide status updates Ensure accurate and timely invoicing Maintain accurate data entry in operational systems Follow customer SOPs and compliance requirements Customer Service Communicate with customers promptly and professionally Coordinate with overseas offices and service providers Resolve issues or escalate when needed Maintain strong working relationships with customers Bachelor's degree or equivalent Basic understanding of freight forwarding or logistics Good computer skills (Microsoft Office - Excel, Word) Good communication skills in English (written and verbal) Strong attention to detail and organization Ability to work in a team and manage daily tasks effectively Positive attitude and willingness to learn Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program
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