IT Support Officer

Requirements

• Minimum Diploma in Information Technology
• Good technical knowledge in computer hardware and software installation, management and support
• Aptitude in problem solving with the ability to think out of the box
• Strong team player with good communication and interpersonal skills
• Good experience and exposure to latest IT gadgets, products and solutions
• Candidate with the following experiences will have added advantage
• Local Health-Care IT experience
• Supporting SAP (ECC 6.0, MM, ISH and FICO) applications

Additional Information

You will be assisting the Management Information System department to oversee the overall day-to-day end user support and administration/maintenance of the data center, providing IT network and desktop support. Other portfolios include end user application support, end user requirements gathering and new IT Initiatives. Provide day-to-day support and enhancement of the hospital's information systems, clinical systems and ancillary systems Assist on the overall support and implementation of the main hospital information systems Work closely with the team to ensure maximum system stability and uptime Manage staff onboarding and offboarding from the hospital Ensure required accounts are prepared upon onboarding and removed upon offboarding Ensure proper account assignment for staff Liaise with external parties for required non-hospital accounts Work with vendors in project implementation, application testing, application updates in accordance to project methodologies and policies Work closely with process owners and users to integrate technical and application components to identify solution to meet business process requirements Identify, source and recommend new innovative functionalities and IT solutions that add value to the hospital's operation needs Update IT related asset and track asset movement and expiry

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