Director-Aftermarket Parts and Service

Responsibilities

• Deliver sustained revenue growth and profitability through strong commercial discipline and installed base monetization.
• Identify and capture new opportunities across parts, service, and lifecycle offerings.
• Drive alignment to sales targets, strategic priorities, and P&L performance globally.
• Lead global pricing strategy and governance to ensure competitiveness and margin expansion.
• Improve price realization and reduce discount leakage through analytics and structured policies.
• Monitor and manage margins, taking proactive action to protect and grow profitability.
• Improve customer retention and lifecycle value through scalable global programs.
• Lead commercial performance across North America and EMEA and scale growth in emerging markets.
• Optimize distributor and channel performance to improve sell-through and market penetration.
• Establish clear KPIs, accountability, and alignment with partners and key accounts.
• Partner with Supply Chain to ensure parts availability, service levels, and inventory efficiency.
• Lead forecasting, planning, and performance management aligned to revenue, margin, and operational KPIs.
• Ensure execution of commercial strategy translates into measurable financial results.
• Build and lead a high-performing global team focused on sales growth, accountability, and execution.
• Develop capabilities in pricing, analytics, and service sales to drive business impact.
• Foster a culture of data-driven decision-making, ownership, and continuous improvement.
• Implement standardized processes and digital tools (ERP, CRM, pricing systems) to enable scalable, data-driven growth.
• Lead transformation toward a performance-driven global aftermarket model.

Requirements

• Bachelor's degree required; MBA preferred.
• 10-15+ years of leadership experience with P&L ownership and proven revenue growth delivery.
• Demonstrated success in pricing strategy, margin expansion, and channel management.
• Experience scaling global or multi-regional commercial operations, including distributor networks.
• Strong financial and business acumen, with a data-driven and results-oriented approach.
• Success Measures
• Sustained revenue growth

Benefits

Additional Information

Why Work at Rehlko Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter. At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

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