Customer Service Coordinator

About the role

Sharpsmart is a leading provider of innovative waste management solutions, committed to delivering exceptional service and operational excellence. Our Spennymoor facility plays a vital role in supporting our healthcare clients by ensuring safe, efficient, and compliant waste disposal. We pride ourselves on fostering a collaborative and dynamic work environment where continuous improvement and customer satisfaction are at the forefront of everything we do. The Customer Service Coordinator be responsible for delivering outstanding customer service at the Rainham facility. This role focuses on managing customer interactions, ensuring timely and effective resolution of customer requests and complaints, and driving customer satisfaction through proactive communication and support. The Customer Service Coordinator will work closely with internal teams to ensure a seamless customer experience and uphold Sharpsmart high standards of service.

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