Software Engineering Associate Analyst - HIH - Evernorth
External
Cigna · Hyderabad, IndiaFull-timeOn-siteToday
AWSJavaMongoDBSpring BootTypeScript
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Responsibilities
- Be a team contributor in a team of Engineers and Analysts in triaging technical and functional issues.
- Day-to-day ticket triage (coding skills), monitoring the ticket queues.
- Debugging production issues using Java / Spring Boot.
- Conduct regression checkouts, both ad hoc and planned.
- Create, coordinate, and track the resolution of stories required for fixing tickets.
- Monitoring jobs and reacting to job issues.
- Release checkout POCs.
- Ad hoc data research.
- On-call support, night shifts, available to work in one of four shifts. Rotation over weekends, with weekday comp offs.
- Knowledge on OpenShift / AWS Cloud technologies.
Requirements
- College degree (Bachelor) in related technical areas or equivalent work experience.
- Basic knowledge of any of the following technologies: Java, TypeScript, MongoDB, Cloud technologies (AWS preferably)
- Strong analytical skills.
- Demonstrated ability to perform root cause analysis and suggest rectification options.
- Having any certifications is an added advantage
- College degree (BE or BTech)
- Preferably Computer background.
- Industry / Domain Experience Needed:
- Ability to navigate a geographically diverse team and communicate effectively.
- Familiarity with cloud-based architecture and its usage in complex applications.
- Passion for analysis and learning to grow, adapting to a fast-changing environment.
- Location & Hours of Work
- Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate
- Primarily based in the Innovation Hub in Hyderabad, India
- About Evernorth Health Services
Benefits
Health insuranceVision insurance
Additional Information
Software Engineering Associate Analyst Position Overview We are looking for enthusiastic and detail-oriented college graduates to join our Production Support team. In this role, you will help ensure the smooth operation of business-critical applications by monitoring systems, identifying issues, and supporting day-to-day application operations. This is a great opportunity to gain hands-on experience in application support, system monitoring, and incident handling while learning industry best practices in a real-time production environment.
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