Product Designer
External
Digicert · Sunnyvale, CAPrepare for this interview
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About the role
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future at www.digicert.com Job summary We are seeking an AI-native Product Designer to support the development of new experiences that help customers confidently engage with a rapidly evolving global catalogue of AI models and agents. In this role, you will contribute to features and workflows that make complex AI and security concepts more accessible and useful. You'll collaborate across teams and disciplines and grow your skills in product design and delivery, research, and systems thinking while working on meaningful, real-world, and urgent challenges in AI trust and transparency.
Responsibilities
- Contribute to the design of user experiences for AI-related features, from early concepts through production delivery
- Collaborate with product managers, engineers, and other disciplines to translate requirements into exceptional design solutions
- Assist in user research efforts, including gathering insights and helping synthesize findings
- Use AI and traditional tools to create mockups and prototypes to communicate design ideas
- Apply user-centered design principles to improve usability and clarity of complex workflows
- Support the evolution and adoption of design systems and patterns
- Incorporate feedback from stakeholders and rapidly iterate on designs accordingly
- Use data and feedback to refine and improve user experiences
- What you will have
- Must have: demonstrated experience with AI based design and/or coding tools, and confidence experimenting with emerging AI technologies: we'll want to see examples of how you're using AI in different contexts (personal projects can also serve as examples)
- 3+ years of experience in UX, product, or interaction design (including internships or relevant coursework)
- Proficiency with traditional design and prototyping tools such as Figma or similar
- Foundational understanding of user-centered design and usability principles
- Ability to communicate design ideas clearly through visuals and presentations
- Willingness to learn and grow in a collaborative, fast-paced environment
- Confident communication skills
- Basic experience working with cross-functional teams (engineering, product, etc.)
Requirements
- Experience designing for enterprise or SaaS products
- Experience working on complex workflows or technical domains (e.g., security, infrastructure, or IT tools)
- Familiarity with analytics and data-informed design approaches
- Experience contributing to or scaling a design system
- Basic understanding of front-end development and responsive design
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