Director, Client Coding Integration

About the role

At Ensemble Health Partners, how we work is just as important as what we deliver. Our culture is grounded in our core values: People First, Last + Always All for One + One for All Your Responsibility Extends Beyond Your Job Description Developing You Makes Us Better Don't Accept Complacency. The Status Quo Isn't Good Enough We are committed to building high-performing teams, fostering collaboration, and delivering innovative solutions that drive meaningful outcomes for our clients and partners. Position Overview The Director, Client Coding Integration serves as a strategic and operational leader responsible for the development, implementation, and optimization of client coding integration functions across physician revenue cycle operations. This role ensures the successful onboarding of new clients, alignment of coding workflows, and ongoing performance improvement through strong stakeholder partnership, data-driven insights, and operational excellence. This position plays a critical role in connecting coding operations, client delivery, and clinical stakeholders-ensuring seamless communication, high-quality coding performance, and an exceptional client experience.

Responsibilities

• Client Integration & Implementation
• Lead client onboarding and coding integration efforts , ensuring smooth transition, stabilization, and long-term success
• Develop and implement standardized workflows, policies, and best practices for coding integration across clients
• Partner with Client Delivery and Operations teams to align integration strategies with overall revenue cycle objectives
• Coding Operations Oversight
• Provide leadership oversight of outpatient coding and abstracting functions, ensuring accuracy, timeliness, and compliance
• Monitor and improve coding KPIs including productivity, quality, and turnaround time
• Ensure adherence to regulatory and coding guidelines through collaboration with Quality, Education, and Compliance teams
• Performance & Analytics
• Analyze coding performance metrics, audit results, and denial trends to identify opportunities for improvement
• Develop insights and reporting for leadership to support data-driven decision-making and operational optimization
• Lead initiatives focused on improving coding accuracy, throughput, and overall revenue cycle performance
• Stakeholder Engagement
• Serve as a key liaison between coding teams, providers, clients, and internal stakeholders to ensure alignment and issue resolution
• Build and maintain strong client relationships, ensuring high levels of satisfaction and engagement
• Support provider education and communication to improve documentation and coding outcomes
• Leadership & Team Development
• Lead, mentor, and develop coding integration leaders and teams to drive performance and engagement
• Establish performance expectations, provide coaching, and support career development
• Foster a culture of accountability, collaboration, and continuous improvement

Requirements

• Required
• Bachelor's degree or equivalent experience
• 7+ years of progressive experience in healthcare coding, revenue cycle, or related operations
• 3+ years of leadership experience managing coding teams or integration functions
• Deep understanding of physician/outpatient coding , including ICD-10, CPT, and HCPCS
• Experience leading client integrations, onboarding, or large-scale operational initiatives
• Strong analytical, problem-solving, and communication skills
• Preferred
• AHIMA or AAPC certification (e.g., RHIA, RHIT, CCS, CPC)
• Experience working across multiple clients, regions, or large-scale coding operations
• Background in data analytics, reporting, or performance improvement initiatives
• Work Environment & Travel
• Hybrid role with on-site presence in Ohio required based on client and operational needs
• Travel may be required for client onboarding, relationship m

Benefits

Additional Information

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

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