Engineering Manager, Users & Account Systems

Responsibilities

• Define and drive the technical strategy and roadmap for core Account Management primitives, including Teams, Organizations, Projects, and resource Tags.
• Own the development and delivery of features that enhance the overall customer console experience, such as in-console notifications and advanced reporting dashboards.
• Establish and lead sustaining engineering practices, including prioritizing technical debt reduction, resolving aging tickets, and ensuring comprehensive security rule and feature coverage.
• Collaborate closely with Product Management, Design, and other cross-functional teams to align the Accounts roadmap with DigitalOcean's strategic goals.
• Ensure operational excellence, system stability, and performance for all user account-managing systems.
• Manage recruitment, performance reviews, and career development for the engineering team in India.
• What You'll Add to DigitalOcean
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 10+ years of experience in software engineering, with at least 4+ years in a senior leadership or management role.
• Proven track record of delivering complex cloud-scale distributed systems, particularly in the domain of user account management or customer experience.
• Excellent communication and stakeholder management skills within a global organizational structure.
• Expert-level Go and strong JavaScript/Node.js skills
• Proven track record of designing and implementing high-throughput, scalable systems with large data requirements
• Cloud platform experience (AWS, GCP, Azure) with understanding of cloud security models, infrastructure as Code expertise (Terraform, Helm, Chef)
• Experience building systems handling millions of events per second
• Excellent problem-solving, analytical, and communication skills.
• Ability to thrive in a fast-paced, dynamic, and rapidly evolving environment.

Requirements

• Experience with distributed systems and microservices architectures.
• Knowledge of cryptography and secure communication protocols.
• Contributions to open-source security projects.
• *This job is located in Bengaluru, India
• #LI-Hybrid
• Why You'll Like Working for DigitalOcean
• DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, reli

Benefits

Additional Information

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together-while learning, having fun, and making a profound difference for the dreamers and builders in the world. We are looking for a seasoned Engineering Manager to lead our Use & Accounts engineering team in India. In this role, you will lead a team of senior engineers responsible for user account management, teams, organizations, and the overall customer console experience at DigitalOcean. You will foster a culture of innovation, technical excellence, and continuous improvement while aligning with our global product and engineering strategy.

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