Senior Faculty Administrator - CCCU
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About the role
- Collaborate with the FM, other SFAs, Senior Student Success Tutor's and other stakeholders and take direct responsibility for the administration for students with complex needs and for groups of concern - To line manage FAOs in their duties (assessment submissions, action logs, withdrawals and authorised absences) - To ensure FAOs timely and accurate record keeping - Check shared data, live trackers and Moodle are updated and accurate by collaboration with level leaders and Associate Deans - Complete faculty administration in preparation for missing credits, PAB, Programme Committee, External Examiners & APMR - To take direct responsibility for the administration for students with complex needs and for groups of concern. About you: - Experience of directing and overseeing administration functions with strong service delivery skills and a student focused approach - Bachelor's degree and proficiency in MS Office applications such as Excel, Word, Outlook Mail. - Experience of working in a widening participation environment - Ability to work independently and supervise as part of a team. Effective supervisory and people skills (active listening, excellent written & verbal communication and line management skills) with remarkable organizational and conflict management skills - Ability to supervise the handling of sensitive and personal information with tact and confidentiality and use initiative and judgement to resolve line management matters. - Ability to maintain successful working relationships with appropriate boundaries - Ability to be flexible to work days, evenings and weekends as required.
Benefits
Additional Information
Department: Student Success Location: London, Leeds, Manchester or Birmingham (On-site) Our Vision: Changing lives through education. What We Do: Senior Faculty Administrators are responsible for leading the administration function for the faculty in a way which contributes to the B3 metrics KPI, and most importantly student success. They are responsible in ensuring the administration for the faculty is completed to a high standard with accurate data and records provided for internal and external meetings etc.
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