Seafreight Operations Manager (m/f/d)
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About the role
As a S eafreight Operations Manager at Westwing, you will be responsible for driving operational excellence and cost-efficient ocean freight flows across our international supply chain network. We are looking for a hands-on logistics professional with a strong operational and commercial mindset, who will take ownership of end-to-end seafreight execution and help shape scalable freight processes for our growing global sourcing footprint. This position is unlimited and located in Munich . Own and manage end-to-end seafreight operations from booking to arrival across key sourcing regions, including India and Asia Coordinate and manage daily collaboration with shippers, freight forwarders, carriers, shipping lines, and consolidation partners to ensure reliable shipment execution and proactive issue resolution Monitor shipment visibility, operational KPIs, and partner performance while driving contract compliance, service quality, and continuous improvement initiatives Analyse and steer freight costs, including contract rates, spot market opportunities, capacity developments, and freight market trends to support cost-efficient transport decisions Improve shipper and logistics partner performance in areas such as booking discipline, cargo readiness, documentation quality, container utilisation, and handover accuracy Support the design and optimisation of consolidation hub models to improve scalability, lead times, reliability, and cost efficiency Collaborate closely with Planning, Buying, Warehousing, Customs, Procurement, Finance, and external partners to ensure smooth end-to-end supply chain flows Support freight tenders, benchmarking exercises, and commercial negotiations through operational insights, freight cost analysis, and market intelligence Identify operational and commercial risks early and implement corrective actions to protect product availability and customer satisfaction Develop and maintain SOPs, reporting routines, and scalable processes across international freight operations 3+ years of experience in seafreight, ocean freight, freight forwarding, import logistics, carrier management, or international supply chain operations Bachelor's degree in Supply Chain, Logistics, Operations, Business Administration, or a related field Solid understanding of ocean freight processes, including bookings, shipping documentation, Incoterms, customs interfaces, container planning, and carrier operations Experience managing freight forwarders, carriers, logistics partners, and freight rate structures, including contract and spot market rates Strong analytical mindset with proficiency in Excel; experience with ERP systems, transport management tools, or market intelligence platforms is a plus Strong affinity for operational data, KPIs, and freight cost analysis, with the ability to translate insights into actions and process improvements Hands-on, structured, and proactive working style with strong ownership and follow-through Ability to manage multiple priorities and stakeholders in a fast-paced international environment Strong communication and stakeholder management skills with confidence in challenging external partners on performance and service quality Fluency in English, German is a plus If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow - you have found it. At Westwing, we're building the Superbrand in Design with a team that's shaping the future of beautiful home & living. Here is what you can look forward to: A high-performance culture built on trust, feedback and collaboration An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone A flexible hybrid setup with ideally 3 office days per week - because strong connections and quick collaboration make great ideas happen Work-from-anywhere opportunities for up to 4 weeks per year - as fresh perspectives spark bold ideas 30 days of paid holiday to rest, recharge, and come back ready to create A beautiful, centrally located, dog-friendly office with inspiring spaces, a sunny terrace, and good food - designed for moments that energise and connect Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), 10% Family & Friends discount, plus special-occasion vouchers Wellbeing support through mental health resources, sports memberships, and preventive care Sustainable mobility options with discounted public transport and JobRad - moving with purpose and care for the planet Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl One annual Social Impact Day to give back to a cause you care about - because being human is our true superpower Team rituals that celebrate results and togetherness - from Summer & Winter Parties to Oktoberfest Westwing, Europe's #1 in Beautiful Living e-commerce,
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