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Customer Service Assistant

External
Alphabeinsightinc logoAlphabeinsightinc · Birmingham, AL
$47K–$51K/yrFull-timeOn-site3d ago
Leadership
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Responsibilities

  • Respond to inquiries in a professional and timely manner.
  • Help resolve customer concerns and escalate issues when necessary.
  • Maintain accurate records of customer interactions and requests.
  • Support customer satisfaction and retention efforts.
  • Collaborate with team members to ensure consistent service quality.
  • Assist with administrative and operational support tasks.
  • Uphold a professional and customer-focused approach at all times.
  • High school diploma or equivalent required.
  • Strong verbal and interpersonal communication skills.
  • Excellent problem-solving and organizational abilities.
  • Positive attitude and customer-focused mindset.
  • Ability to multitask in a fast-paced environment.
  • Strong attention to detail and reliability.
  • Ability to work independently and as part of a team.
  • Competitive salary ($47,000 - $51,000 annually)
  • Comprehensive training and professional development
  • Clear career advancement opportunities
  • Supportive and collaborative work environment
  • Hands-on mentorship from experienced professionals
  • Opportunity to develop leadership and business skills
  • Stable full-time position with long-term growth potential
  • Recognition and performance-based advancement opportunities

Additional Information

Job Summary We are seeking a friendly and reliable Customer Service Assistant to support customers and ensure a positive service experience. This role is ideal for individuals who enjoy helping others, communicating effectively, and working in a structured, team-oriented environment.


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