Supervisor

About the role

We're currently seeking skilled and experienced Supervisor's to lead our team as part of a social housing contract's in Peterborough. This is a dynamic, office and field-based leadership role where you'll oversee the delivery of void & responsive planned works across occupied/vacant properties. This is a fantastic opportunity to step into a leadership role with a strong pipeline of work and a growing presence in the area. You'll play a key part in ensuring homes are safe, compliant, and ready for residents, making a real impact in the community.

Responsibilities

• Supervise the day-to-day delivery of void & responsive planned works across occupied/vacant homes
• Take overall responsibility for supervising, ensuring void & responsive planned works are completed in line with contractual, legislative, and quality standards
• Ensure all repairs are completed safely, on time, and to agreed quality standards
• Carry out regular site visits to monitor works progress, resolve issues, and maintain resident satisfaction
• Inspection of equipment
• Allocate operatives, subcontractors, and resources effectively to meet repairs KPIs and contractual targets
• Plan and manage repairs workloads to minimise disruption to residents
• Ensure full compliance with Health & Safety legislation and company procedures across all repairs and damp & mould activity
• Complete post-inspection quality checks and ensure any remedial actions are fully closed out
• Lead, support, and performance manage repairs operatives, providing day-to-day supervision and coaching
• Identify skills gaps and support training and development within the repairs team, particularly around damp and mould works
• Apply HR policies relating to attendance, conduct, and performance management
• Manage repairs assets including vans, tools, PPE, and van stock
• Monitor materials usage and order supplies to support cost-effective repairs delivery
• Use repairs systems and reports to track performance, productivity, and job completion
• Act as a point of contact for residents, resolving repairs and damp & mould issues professionally and promptly
• Liaise with clients, subcontractors, and suppliers to coordinate repairs delivery
• Support contract mobilisation, audits, and continuous improvement within repairs services
• Assist with cost control, forecasting, and identifying efficiencies within repairs operations
• Provide supervisory cover during absences or periods of peak repairs demand
• Attend toolbox talks, repairs briefings, training, and company meetings
• Ensure all repairs activities reflect company values and a professional service at all times
• Role Criteria:
• Experience in a Supervisor role ideally within social housing
• Strong knowledge of Health & Safety, compliance, and quality standards within housing repairs
• Relevant City & Guilds (or equivalent) trade qualification
• Full UK driving licence
• Resident-focused communicator with a practical, solutions-driven approach
• Well organised, decisive, and effective in a fast-paced repairs environment
• Confident working with systems, subcontractors, and internal stakeholders
• Benefits we can offer you.
• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies
• Company Van, Fuel Card, and Uniform
• All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
• To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
• Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
• Apply below or to discuss your application further; contact:
• Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
• At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
• We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS

Additional Information

Annual salary: up to £40,914.88 Supervisor Location: Peterborough Full Time Permanent Salary up to £40,914.88 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday) "A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company".

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