Retail Assistant Store Manager - Full Time - Plaza Del Caribe - Ponce, PR / Asistente de Gerente de Tienda - Tiempo Completo - Plaza Del Caribe - Ponce, PR
Act as a role model, delivering outstanding customer service and brand experience
Coach, motivate, and onboard team members to maximize performance
Support recruitment, talent development, and employee relations
Drive sales and support monthly plans and targets
Oversee store operations, including inventory, cash handling, and compliance
Step in for the Store Manager as needed
About You
1-2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands
Some leadership and coaching experience
A winning personality to easily establish a trustful relationship and empower others
Excellent customer service skills and digital proficiency
Responsible and able to take ownership
Curious, empathetic, and results-driven team player with a commercial mindset
Benefits
You can expect a range of benefits, including:Recognition awards that celebrate your achievementsExclusive employee discounts on Swarovski productsPaid volunteering leave to support causes you care aboutA global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal mattersComprehensive product and personal training to help you growOpportunities for career developmentMany of our Assistant Store Managers grow into Store Manager, Trainer, District Manager, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.About SwarovskiSwarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world's finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.-----------------------------------------------------------------------------------------------------------------------En Swarovski, tus ideas son valoradas, tu liderazgo es fortalecido y tu trabajo ayuda a construir equipos que brindan excelencia y crean momentos de lujo cada día.¿Listo(a) para dar el siguiente paso en tu carrera en retail con una de las marcas más icónicas de la moda y el diseño? Únete a nuestro equipo de retail y ayuda a crear un entorno donde las personas crecen, los clientes se sienten inspirados y el desempeño brilla.Sobre el puestoActuar como modelo a seguir, brindando un servicio al cliente sobresaliente y una excelente experiencia de marcaCapacitar, motivar e integrar a los miembros del equipo para maximizar el desempeñoApoyar en reclutamiento, desarrollo de talento y relaciones laboralesImpulsar las ventas y apoyar los planes y objetivos mensualesSupervisar las operaciones de la tienda, incluyendo inventario, manejo de efectivo y cumplimiento de políticasSustituir al Gerente de Tienda cuando sea necesarioSobre ti1-2 años de experiencia en un entorno retail multicultural, en moda de lujo, cosméticos o marcas de estilo de vidaExperiencia en liderazgo y coachingPersonalidad ganadora que facilita generar relaciones de confianza y empoderar a otrosExcelentes habilidades de servicio al cliente y dominio digitalPersona responsable, con capacidad de asumir responsabilidadesColaborador(a) curioso(a), empático(a) y orientado(a) a resultados, con mentalidad comercialLo que ofrecemosPuedes esperar una variedad de beneficios, incluyendo:Reconocimientos que celebran tus logrosDescuentos exclusivos para empleados en productos SwarovskiLicencia remunerada para voluntariado en causas que te importanUn programa global de asistencia al empleado que oHealth insurance
Additional Information
At Swarovski, your ideas are valued, your leadership is empowered, and your work helps build teams that deliver brilliance and create luxury moments every day.
Ready to take the next step in your retail career with one of the most iconic brands in fashion and design? Join our retail team and help shape an environment where people grow, customers feel inspired, and performance sparkles.
As an Assistant Store Manager , you'll be a Swarovski advocate, supporting a positive work environment, delivering exceptional customer experiences, and driving commercial results. You'll coach and empower your team, act as a role model, and help shape the store's success every day.
Swarovski · Ponce, PR