Fulfillment and Operation Assistant

Responsibilities

• Order Fulfillment
• Own the end-to-end order process: from receipt to delivery.
• Ensure timely picking, packing, and dispatch.
• Track shipments and keep systems updated with real-time status.
• Inventory Management
•  Monitor stock levels and trigger restocking proactively.
•  Maintain accurate records of movements, returns, and damaged goods.
•  Lead periodic audits to guarantee accuracy and reliability.
• Customer & Partner Liaison
• Be the go-to contact for customers on fulfillment and delivery.
• Collaborate with suppliers, logistics partners, and internal teams to resolve issues quickly.
• Data & Process Improvement
•  Analyze fulfillment and inventory data to spot inefficiencies.
•  Drive improvements that enhance speed, accuracy, and customer satisfaction.
•  Ensure compliance with company policies, safety standards, and best practices.

Requirements

•  Bachelor's degree in logistics, supply chain, business, or related field
•  3+ years of experience in order fulfillment, logistics, or inventory management.
•  Proven experience in e-commerce operations
•  Fluent English
•  Strong organizational and multitasking skills.
•  Excellent communication and interpersonal abilities.
•  Proficiency in inventory and order management software, i.e. ZOHO
•  Attention to detail and problem-solving skills.
•  Ability to work independently and as part of a team.
•  Familiarity with shipping and receiving procedures.
•  Flexibility to adapt to changing priorities and deadlines.

Benefits

Additional Information

About Overview.ai Overview.ai is bringing the cutting edge of AI computer vision to manufacturing- solving inspection problems that were previously not solvable with traditional machine vision. We're a full-stack company: we deploy GPU-powered cameras on production lines, run inference on the edge, and operate a platform that supports large fleets of devices deployed across the world. We're growing extremely fast. Our customers love the product because it works- high accuracy, fast deployment, and an operator-friendly experience that makes real factory rollouts possible (not just pilots). Why Join Us? This is your chance to be part of a high-growth AI company transforming the future of manufacturing. As Fulfillment & Inventory Officer, you'll be at the heart of ensuring our customers receive world-class service and our operations run seamlessly.

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