Credit Controller

Benefits

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Salary: Competitive Salary + Bonus + Excellent Benefits Credit Controller - Milton Keynes (MK1 1FD) - (Hybrid working - 3 days on site and 2 days remote) - Ideal Bathrooms So, who are we? We are Ideal Bathrooms - part of the Wolseley Group a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap - including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Credit Controller based in Milton Keynes, you'll be responsible for: Having the unique opportunity to manage a portfolio of existing and new customers with the purpose of controlling, reducing and maintaining debt risk Working within set Measures, KPI's and Objectives assigned individually and to the team Ensuring systems are updated with call, payment promise and query information to maintain accurate account history The customer experience journey is at the heart of Ideals culture and this role being front line is pivotal to building strong relationships with our customers whilst identifying and actively driving query resolution to enable free cash flow into the business This is a full-time role working 40 hours per week Monday to Friday 08.30am - 5.00pm. We offer a hybrid working model (3 days on-site and 2 days remote). And here's what we'd like you to have: Prior Credit Control experience is essential High level of cash collections - documenting all call activity, including payment promises and all queries Communication - strong communication skills with ability to effectively communicate to financial and non-financial stakeholders and build strong and effective relationships Demonstrated problem solving knowledge Tenacious and flexible approach to your daily role We look forward to receiving your application!

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