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Client Advisor - Remodeling Services

External
cogentanalytics logoCogentanalytics · Cumberland, MD
Full-timeOn-site1w ago
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Requirements

  • Construction & Remodeling Expertise Strong working knowledge of residential construction methods and remodeling workflows (kitchens, baths, additions), along with familiarity with key material systems such as cabinetry, tile, fixtures, and flooring. Ability to evaluate site conditions, understand constructability constraints, and anticipate trade sequencing and project challenges.
  • Financial & Estimating Acumen Solid understanding of job costing principles, margin dynamics, and the impact of change orders. Capable of developing well-defined project scopes, identifying cost risks, and making decisions that support overall project profitability and accuracy in estimating.
  • Systems, Tools & Process Adaptability Experience using CRM platforms and pipeline tracking tools to manage opportunities and client interactions. Comfortable working with spreadsheets, and proposal development. Proficient in field documentation (photos, measurements, digital notes). Able to operate effectively in a less structured environment while contributing to the development and improvement of systems, processes, and workflows.

Additional Information

Our client is seeking a motivated, people-oriented Client Advisor - Remodeling Services to support residential remodeling and construction projects. This role is focused on helping clients navigate early-stage decisions, understand their options, and move confidently from initial inquiry through signed agreement. This is a relationship-driven, consultative role, not a transactional sales position. The ideal candidate enjoys working with people, building trust, and guiding clients through home improvement decisions with clarity and professionalism.


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