Operations Coordinator

About the role

Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.

Requirements

• A GLIMPSE INTO YOUR DAY
• Performs a variety of administrative duties including scheduling, document handling, and office support functions.
• Manages the reception area, answers phone inquiries, directs calls, and maintains effective telephone and mail communications.
• Provides first-class hospitality and customer service to internal and external clients, vendors, and team members; act as an ambassador of company culture.
• Assists with project communication, documentation, and completion; assembles presentations, compose correspondence and reports, and peer reviews client materials.
• Attends team meetings to take notes, document activities, and support the assembly and peer review of client presentations.
• Performs other projects, duties, and tasks, as assigned.
• WHAT SUCCESS LOOKS LIKE IN THIS ROLE
• High School Diploma or equivalent required.
• 1+ year of customer service experience in a professional office or customer support environment preferred.
• Basic knowledge of insurance markets, products, services insurance ratings and underwriting procedures is helpful.
• Outstanding interpersonal and communication skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others.
• Intermediate to advanced skills in Microsoft Office (primarily PowerPoint, Excel and Word). Must be computer literate with the ability to learn new software applications.
• Must be able to understand written and oral communications and interpret information written within policies.
• Ability to work independently with limited daily supervision and to work effectively in a team environment.
• Ability to function effectively under tight time constraints, consistently meet strict deadlines, prioritize, and handle multiple tasks in a demanding work environment.
• Excellent customer service skills are a must.
• Valid Driver's License may be required depending on location.
• WHY CHOOSE RELATION?
• Competitive pay.
• A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more.
• Career advancement and development opportunities.
• .
• Note: The above is not all encompassing of the full position description.
• You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
• $15.38 - $34.13

Benefits

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at relationinsurance? Share your experience