Manager, Surgical Quality and Patient Safety

Responsibilities

• Leadership & Team Management
• Lead, mentor, and manage a team of Surgical Clinical Reviewers and a Quality Improvement & Data Coordinator
• Oversee daily operations, resource allocation, and fiscal accountability
• Champion quality improvement (QI) capacity building across Sprott
• Quality Improvement & Patient Safety
• Design, lead, and implement quality improvement initiatives across surgical services (project management and execution)
• Partner with leadership to oversee the Sprott Program Quality of Care Committee (QCC)
• Strengthen processes related to serious safety event review, recommendations, and follow-through
• Identify opportunities to improve clinical outcomes and patient experience
• Data Analysis & Reporting
• Oversee collection, analysis, and interpretation of clinical quality data
• Monitor key performance indicators and quality metrics
• Develop reports, dashboards, briefings, and presentations for senior leadership
• Governance & Committees
• Lead and support key committees (e.g., Sprott Centre for Quality & Safety Collaborative, QCC)
• Develop agendas, presentations, minutes, and governance frameworks
• Ensure strong accountability, reporting, and alignment with organizational priorities
• Strategic Planning & Operations
• Contribute to short- and long-term planning aligned with UHN Surgery Strategic Action Plan
• Develop and implement operational policies and procedures
• Monitor progress and performance against goals and targets
• Key Competencies
• Strong leadership and team development skills
• Expertise in quality improvement methodologies and healthcare data analytics
• Project management and execution
• Excellent communication, presentation, and stakeholder engagement abilities
• Proven ability to lead change and drive large-scale initiatives
• Strategic thinker with strong problem-solving skills
• Experience working with multidisciplinary clinical teams
• Education
• Master's degree in Quality Improvement, Patient Safety, Health Administration, Business Administration, or a related field (required)
• Regulated health professional designation (preferred)

Requirements

• 4-6 years of relevant experience in healthcare quality improvement and patient safety
• Demonstrated l

Benefits

Additional Information

Union or Non-Union: Non-Union New or Replacement: New Site: Toronto General Hospital & Toronto Western Hospital Department: Sprott Centre for Quality & Safety, Sprott Surgery Reports to: Director, Surgical Transformation & Quality Wage Range: $52.89 - $66.12 per hour. Hours: 37.5 Hours per Week Status: Permanent Full Time Closing Date: July 31, 2026 Job Summary The Manager, Surgical Quality Improvement and Patient Safety is a critical leadership position within the Sprott Department of Surgery, responsible for advancing a comprehensive surgical quality improvement strategy across all surgical divisions and departments at UHN. This role also provides support in overseeing patient safety and associated committees for the Sprott Program in partnership with the Clinical Director and Program Medical Director. Sprott Program includes: the Operating Room (OR), perioperative services, procedural areas, and four inpatient units, ensuring a coordinated and system-wide approach to quality and safety. Reporting as a key leader in quality and safety excellence, the Manager leads a specialized team of Surgical Clinical Reviewers (3) and a Quality Improvement/Data Coordinator (1) who are responsible for the collection, analysis, and interpretation of meaningful clinical data. This work informs evidence-based quality improvement initiatives, supports participation in the American College of Surgeons National Surgical Quality Improvement Program (NSQIP), and drives measurable improvements in patient outcomes, clinical performance, and surgical care delivery. The role is instrumental in leading the Sprott Centre for Quality and Safety Collaborative, fostering a culture of continuous improvement and strengthening partnerships across clinical, operational, and administrative teams across the Sprott Department of Surgery. The Manager provides executional and implementation leadership for high-profile, high-impact quality and patient safety projects, translating data into action and effectively driving large-scale organizational change. Through collaboration with physicians, clinical leaders, and point of care teams, the Manager identifies opportunities to improve quality of care and patient outcomes. In addition, the Manager supports the strategic planning, implementation, and monitoring of annual quality and patient safety priorities, provides administrative leadership and oversight to the Sprott Program Quality of Care Committee, and ensures robust governance, accountability, and reporting structures are in place. By proactively identifying risks, monitoring performance indicators, and championing best practices, this role plays a pivotal part in advancing a culture of safety and achieving the highest standards reliability, reduced harm and enhanced patient experience.

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