Operations Coordinator/Receptionist

About the role

This is a varied, fast-paced position where you'll combine operational coordination with reception responsibilities. You'll work in partnership with a colleague in the same role, sharing front-of-house duties across the week to ensure consistent coverage and a seamless experience for visitors and employees. Alongside this, you'll support the flow of product from entry through to dispatch, working closely with teams across Sales, Service, and Operations, as well as external partners, to keep everything running efficiently behind the scenes.

Responsibilities

• Operations coordination
• Coordinating and booking palletised shipments across the UK and Europe
• Managing customer and carrier information within logistics systems
• Investigating delivery queries and supporting issue resolution
• Supporting daily operational admin and workflow processes
• Monitoring stock levels and supporting reordering of consumables
• Providing general support to the wider Operations team
• Reception and office coordination
• Acting as the first point of contact for visitors and callers
• Managing a busy switchboard professionally and efficiently
• Welcoming visitors and ensuring security protocols are followed
• Managing office supplies and incoming post
• Maintaining a professional reception and office environment

Requirements

• Experience in an administrative, operations, or logistics support role
• Previous experience in a customer-facing or reception position
• Strong organisational skills with the ability to prioritise effectively
• Confident communication skills and a customer-focused approach
• Attention to detail and a proactive mindset
• Comfortable using Microsoft Office and general IT systems
• Experience coordinating shipments or working with logistics systems (desirable)
• Why Join Us?
• At TaylorMade, we don't just make golf equipment-we create experiences that connect people to the game and to each other. From our products to our workplace, we're focused on delivering quality, innovation and a high standard in everything we do.
• As part of our Operations team, you'll play a key role in supporting both the day-to-day flow of our business and the experience we create for colleagues and visitors-helping ensure everything runs smoothly, efficiently, and professionally.
• Interested?
• We'd love to hear from you.

Benefits

Additional Information

Do you enjoy keeping things organised and being the first point of contact in a busy workplace? At TaylorMade Golf, a global leader in golf innovation, we're looking for an Operations Coordinator & Receptionist to help keep our UK operations running smoothly while delivering a high-quality front-of-house experience.

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