Business Readiness and Network Senior Manager (2 year contract)

Responsibilities

• Lead readiness assessments across business, people, process, data, and behaviour.
• Produce evidence‑based insights (scorecards, heatmaps, behavioural indicators).
• Translate findings into clear readiness plans owned by the business.
• Activate and coach Change Champions, Agents, Super Users, and Trainers.
• Detect and manage resistance through behavioural and readiness signals.
• Run readiness huddles and forums to maintain momentum and accountability.
• Partner across Comms, Behaviour, and Capability to align interventions
• Bachelor's degree in Business, Industrial Psychology, or related field
• Change management training advantageous
• 7+ years in change readiness, transformation delivery, PMO, or business operations leadership
• 2 years+ management experience
• Personal Traits
• Evidence‑led thinker
• Strong facilitator
• Highly collaborative, empathetic, business‑aware

Requirements

• Diagnostic and readiness assessment capability
• Stakeholder engagement & change network activation
• Behavioural insight interpretation
• Operational planning & dependency mapping
• Strong communication and coaching skills
• Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.
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• At Deloitte, we want everyone to feel they can be themselves and to thrive at work-in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities.
• We are committed to employment equity and building a diverse and inclusive workplace across the African continent. Our recruitment processes are aligned with our Employment Equity Plan and the principles of the Employment Equity Act. Preference may be given to candidates from designated groups.
• We actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring, and we are committed to creating an environment where everyone can thrive.
• If you require reasonable accommodations in relation to your disability and neurodiverse needs during the recruitment process, please let us know. We are happy to make adjustments to suit your individual needs.

Benefits

Additional Information

Surfaces ground truth from the business and converts insights into actionable readiness plans that minimise disruption, drive adoption, and link readiness to OKR‑driven outcomes. Please note, this position will require travel to East and West Africa as part of its responsibilities and is a two-year contract.

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