Data Subject Rights Assistant

Responsibilities

• Be the first point of contact for customers and colleagues who want to exercise their data subject rights (for example, making a subject access request or asking for their data to be deleted).
• Review those requests and triage them to ensure that they are dealt with promptly and effectively within the legal deadline.
• Have responsibility for logging requests on the team's database and tracking them through to completion.
• Action requests: gather documents and information from the relevant parts of the business, review the information to ensure the right level of detail is shared.
• Communicate with individuals in relation to their requests.
• Work with the team to resolve challenges and issues as they arise.
• How you'll do it
• You'll need these skills:
• Customer service experience (useful but not essential);
• Good attention to detail;
• Confident written communication skills;
• Ability to develop strong working relationships;
• Strong organisational skills and ability to prioritise workload;
• Great time management;
• Ability to work under pressure;
• Ability to proactively seek out better ways of doing things and offer up ideas and solutions;
• Comfortable using Microsoft programs such as Outlook, Word and PowerPoint and learning how to use new software (the team uses One Trust).
• Everything you'll love
• You will also get an excellent benefits package including:
• Discretionary company bonus
• Company pension up to 7% matched
• 15% colleague discount in store and online
• Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves

Benefits

Additional Information

Job Title Data Subject Rights Assistant Location Asda House Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits. Category Quality Assurance - SF Closing Date 11 June 2026

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