Governance Lifecycle Management Specialist
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About the role
The Governance Lifecycle Management Specialist is responsible for the end‑to‑end lifecycle governance of all IT, OT and IoT Written Standards hosted in the ITMS (Veeva) platform. The role ensures standards are accurately maintained, up‑to‑date, accessible, and governed in alignment with Haleon's compliance requirements, technology risk strategy, and operational governance expectations. This position supports the Standards & Control Framework Development Lead by operating the workflows associated with document lifecycle management, ensuring correct metadata, ownership, review cycles, version control, and automated governance triggers. The Specialist also coordinates with SMEs across technology, security, quality, and risk teams to maintain compliance and alignment. A key responsibility is ensuring that updates to standards and control require ments are effectively cascaded to impacted stakeholders by partnering with Training, Communications, and Awareness teams. This includes preparing communication packs, coordinating training assignments, supporting compliance attestation processes, and ensuring global adoption tracking. The role underpins organisational compliance by ensuring that Written Standards remain current, traceable, controlled, and well‑communicated.
Responsibilities
- Maintain the full lifecycle of IT, OT and IoT Written Standards in Veeva (ITMS), including creation, updates, ownership assignment, approval workflows, archival, and retirement.
- Ensure Written Standards and associated metadata (e.g., scope, category, regulatory drivers, control linkages, ownership, review cycles) are accurate, complete, and aligned with Haleon's governance conventions.
- Coordinate governance activities with standards owners and SMEs to ensure timely execution of reviews, renewals, updates, stakeholder approvals, and compliance with mandatory governance timelines.
- Partner with Training & Communications teams to cascade updates-developing communication materials, ensuring training assignments are configured, monitoring completion, and ensuring new/updated standards are understood across impacted teams.
- Support traceability between Written Standards and the D&T Control Framework by ensuring correct mapping, version alignment, and updates reflected in GRC tooling and supporting documentation.
- Support simplification and optimisation initiatives by identifying outdated, duplicative, or unclear standards, and coordinating updates or rationalisation with the Standards & Control Framework Development Lead.
- Business Expertise
- Solid foundational knowledge of digital and technology standards governance, policy management, and document lifecycle processes.
- Understanding of regulatory, cybersecurity, privacy, SOx, GxP, and OT/IoT governance requirements to ensure standards reflect accurate compliance expectations.
- Familiarity with OT and IoT operational environments (manufacturing, utilities, connected devices) and their implications on governance, safety, and lifecycle constraints.
- Experience with GRC tools, document management systems, and metadata governance frameworks.
- Strong awareness of ITMS/Veeva or similar platforms used for policy/standards administration.
- Ability to translate regulatory or risk-driven updates into structured documentation and ensure consistent alignment across standards, controls, and training materials.
- Problem Solving
- Ensures governance issues are escalated and resolved, particularly around overdue reviews, unclear ownership, or conflicting requirements.
- Identifies points of misalignment across standards, controls, and training materials and supports remediation.
- Reconciles varying stakeholder needs, balancing regulatory accuracy with usability and clarity for operational teams.
- Supports governance efficiency by identifying opportunities for streamlined workflows, simplified approval processes, and improved lifecycle controls.
- Assists in implementing corrective actions when compliance gaps are discovered in standards maintenance.
- Nature & Area of Impact
- Impacts global governance of IT, OT an
Benefits
Additional Information
Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
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