Senior Transport Coordinator

Responsibilities

• Handle customer requests related to transport bookings, delivery schedules, and shipment status.
• Coordinate with transporters/factories/ warehouses/drivers for pickups, deliveries, and resolve operational issues
• Create, update, and track transport orders in external and internal systems with high data accuracy and on-time, daily/weekly delivery status, KPI report
• Manage shipment tracking, planning, and operational reports with ownership.
• Monitor delivery performance and proactively follow up on delays or exceptions.
• Support transport billing by checking shipment debit note, verifying cost and charges, follow up on missing or incorrect documents.
• Maintain clear, precise, prompt communication with customers and internal teams (planning, warehouse, operation).

Requirements

• Good English communication skills.
• Detail-oriented, well-organized, and able to work under pressure.
• Strong coordination and problem-solving skills with a customer-focused mindset.
• From 3 years' experience in transport, logistics, or customer service operations preferred.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

Benefits

Additional Information

Location: Sofic Office, Mai Chi Tho, Thu Duc, HCMC

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