Sales Assistant (Storage Specialist)

About the role

Join our dynamic team at StorHub as a Sales Assistant (Storage Specialist). This full-time role offers a competitive base salary plus monthly performance incentives , giving you the opportunity to grow your earnings while developing your retail and customer service skills. You will be playing a key part in delivering exceptional customer service and supporting our customers' storage needs. StorHub is a leading provider of self-storage solutions in Singapore. We are committed to delivering outstanding customer service and innovative storage options to meet the diverse needs of both individuals and businesses. With a growing network of convenient locations across the island, we are dedicated to making storage simple and accessible for all our customers. If you're excited to join our team, apply now !

Responsibilities

• Assist in managing the day-to-day operations of the assigned site.
• Develop customer relationships by identifying their storage needs and providing solutions.
• Improve sales objectives with prospective customers through unit rentals, insurance of rentals, and retail sales of moving materials.
• Guide new customers through rental processes and agreements.
• Handle cash and balance receipts, pursue collections, post payments with integrity.
• Ensure the facility meets the highest of cleanliness standards.
• Run errands for the facility and travel as needed to other facilities.
• Manage expenses to ensure property standards are met and company policies are in force.
• Responsible for any security breaches, cash and stock discrepancies and customer complaints.

Requirements

• Understanding of best practices in the Self-Storage industry is a plus
• Strong communication and interpersonal skills with the ability to provide excellent customer service
• Strong computer skills and able to perform independently and excel in a results-driven environment
• Enthusiasm, flexibility and a positive, can-do attitude
• A team-player who is willing to take on a variety of tasks
• Working Arrangement:
• Alternate 5.5-day work week (Monday-Friday, with alternate Saturday half-day)

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