Senior SAP Basis Manager & Architect

Responsibilities

• SAP Basis Architecture & Strategy
• Define and own SAP landscape architecture (S/4HANA, ECC, BW, PI/PO, Solution Manager, BTP integrations, etc.)
• Lead architecture decisions for cloud (Azure/AWS/GCP), hybrid, and on-prem environments
• Design scalable, resilient, and high-availability solutions including DR strategy (HA/DR, backups, failover)
• Drive automation strategy (system refresh, monitoring, patching, deployments)
• Ensure alignment with enterprise cloud, security, and infrastructure standards
• Project Delivery Leadership
• Lead SAP Basis activities for implementations, upgrades, migrations (e.g., S/4HANA conversions), and rollouts
• Define deployment strategies, cutover planning, and release management
• Collaborate with functional, development, and infrastructure teams to ensure end-to-end delivery
• Govern integration points (e.g., Salesforce, IoT platforms, middleware)
• Ensure adherence to timelines, quality standards, and budgets
• AMS & Operational Management
• Oversee daily SAP operations including: System monitoring
• Performance tuning
• Incident/problem management
• Transport management
• Manage and govern AMS partner teams : Define SLAs, KPIs, and service quality metrics
• Conduct regular service reviews and performance evaluations
• Ensure continuous improvement and cost optimization
• Drive runbook standardization and automation
• SAP Security & Compliance Oversight
• Provide leadership for SAP security architecture and governance
• Ensure compliance with SoD (Segregation of Duties), audit, and regulatory requirements
• Oversee: User access management
• Role design and provisioning
• Security audits and remediation
• Collaborate with GRC / audit teams to implement control frameworks
• Performance, Stability & Optimization
• Own system availability, uptime, and performance SLAs
• Lead capacity planning and performance tuning initiatives
• Proactively identify risks and implement preventive measures
• Drive adoption of monitoring tools (Solution Manager, Focused Run, third-party tools)
• Vendor & Stakeholder Management
• Act as primary point of contact for AMS vendors and SAP partners
• Coordinate with: Infrastructure / Cloud teams
• Cybersecurity teams
• Application owners
• Provide executive-level reporting and dashboards
• Manage contractual obligations and vendor deliverables
• Governance & Best Practices
• Define and enforce Basis and security standards, policies, and procedures
• Drive ITIL-based service management practices
• Ensure documentation, knowledge management, and process maturity
• Lead continuous improvement initiatives and innovation programs
• What You'll Bring to Our Team
• Required Qualifications

Requirements

• 12-18+ years of SAP experience in SAP Basis leadership/management roles
• Experience in SAP architecture design across large enterprise landscapes
• Proven experience managing AMS vendors and offshore teams
• Strong exposure to S/4HANA programs (upgrade/migration/conversion)
• Technical Expertise
• Deep knowledge of: SAP Basis administration (ECC, S/4HANA, BW, CPI or PI/PO, Fiori)
• HANA DB administration
• OS/DB (Linux, Windows, Oracle, HANA)
• Experience in cloud platforms (Azure preferred given your environment)
• Familiarity with: SAP Solution Manager / Focused Run
• SAP security & GRC
• Transport and release management tools
• Leadership & Functional Skills
• Strong people and partner management skills
• Excellent stakeholder communication , including senior leadership
• Ability to balance strategic thinking and hands-on problem solving
• Experience in global delivery models
• Key Success Metrics
• System uptime and availability (SLA adherence)
• Incident reduction and MTTR improvement
• Suc

Benefits

Additional Information

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? We are seeking a highly experienced Senior SAP Basis Manager to lead the design, architecture, and delivery of SAP landscape services across projects and steady-state operations. This role combines Basis architecture, governance, and delivery management, with accountability for system stability, performance, security, and compliance, working closely with AMS partners and cross-functional IT teams. The ideal candidate will drive end-to-end ownership of SAP Basis and Security operations, ensuring high availability, optimization, and alignment with enterprise digital transformation initiatives. Position Senior SAP Basis Manager & Architect Location Hyderabad (SAL) IN How You'll Create Possibilities

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