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Personal Assistant

External
Deloittenz logoDeloittenz · Auckland, New Zealand
Full-timeOn-site1mo ago
CRMSalesforceSAP
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Benefits

Flexible schedule

Additional Information

The impact you'll make As a Personal Assistant supporting the Auckland‑based RRF Partners, you will help the practice operate smoothly and efficiently. You will work closely with the Partners while collaborating with the wider RRF team, other Personal Assistants across the firm, and key internal stakeholders. This role requires sound judgement, discretion, strong organisation skills, and the ability to thrive in a fast‑paced environment. You will provide timely, proactive administrative support that enables our Partners to focus on leading a high‑performing practice and delivering outstanding client service. Your responsibilities span daily administration, systems and process management, event coordination, and broader team support. Provide day‑to‑day administrative and Partner support Manage busy Partner diaries, calendars, scheduling, prioritisation, and proactive conflict resolution. Coordinate with clients and internal stakeholders, including support for client‑facing events. Draft routine correspondence and manage responses within required timeframes. Prepare and finalise documents, presentations, proposals, and reports in line with Deloitte brand standards, including proofreading. Support financial and operational processes Maintain accurate records across internal systems such as Swift (finance), Jupiter (Salesforce CRM), and iManage (document management). Process Partner expenses in Concur (SAP expense system) and support credit card reconciliations. Assist engagement teams with invoice and fee processing when needed. Coordinate logistics and operational activities Arrange domestic and international travel, itineraries, and urgent changes when required. Manage meeting logistics, room bookings, invites, and onsite requirements. Support new starter and leaver processes including equipment, access, bios, photos, and induction steps. Order and maintain office supplies and stationery. Log and follow up IT, printer, or technical support requests. Support events, programmes, and internal initiatives Coordinate client functions and internal events, including venues, catering, materials, and supplier liaison. Support business development activities through invite lists, CRM reporting, and coordination support. Assist with logistics for training programmes, workshops, and practice initiatives. Coordinate team gifting and recognition in line with agreed protocols. Provide wider practice support Support Partners with planning activities and ad‑hoc requests. Provide cover for other Personal Assistants during peak periods or leave. Your expertise: To thrive in this role, you will bring strong organisational capability, excellent communication skills, and a proactive, solutions‑focused mindset. A positive, team‑centred approach and ability to build strong relationships across all levels. Excellent judgement, discretion, and professionalism when handling sensitive information. Strong attention to detail and an organised, methodical approach to juggling multiple priorities. Confidence in managing processes, maintaining accurate records, and meeting deadlines. Comfort requesting information, following up, and keeping workflows moving, including exercising judgement based on Partner priorities and expectations. Excellent written and verbal communication skills, including drafting and proofreading. Proficiency with Microsoft Office and the ability to learn systems such as Swift, Jupiter, iManage, and Concur. Initiative, accountability, and pride in delivering high‑quality support while focussed on outcomes instead of just the task. The ability to work independently while remaining highly collaborative. This role is perfect for someone who enjoys bringing order to complexity, takes ownership, and can be trusted to deliver consistent, reliable support. Your contribution will directly enable the RRF Partners and wider practice to deliver trusted, high‑impact outcomes for clients. Making an impact that matters, together: We are driven by our desire to create positive outcomes for our clients, communities, and people. Everything we do is with intent - the intent to make a meaningful difference. Our shared values are at the heart of everything we do. Living these values, including 'taking care of each other' and 'fostering inclusion', is essential to ensuring everyone feels included at work and able to reach their full potential. For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop. How you'll be rewarded: We hold a simple belief - that our people's hard work should be recognised and rewarded beyond their remuneration. The Deloitte experience is founded on concepts of trust, balance, wellbeing and the importance of personal connection. We offer you: Flexible work arrangements - work in a way that suits you, us and our clients best Subsidised professional qualifications and pa


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