ServiceNow Developer

About the role

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions We are seeking a skilled and experienced ServiceNow Developer to join our ServiceNow Platform Team within Service Design. As a ServiceNow Developer, you will design, develop, test, and deploy platform enhancements, integrations, and automations across the ServiceNow environment. You will work within an Agile delivery model alongside business analysts, QA, platform administration, and vendor development partners. You will collaborate with various stakeholders, including IT teams and business users, to understand requirements and translate them into effective ServiceNow solutions.

Responsibilities

• ServiceNow Configuration: Perform hands-on configuration and customization of the ServiceNow platform to meet business requirements. ServiceNow modules in use include Incident Management, Change Management, Service Catalog, CMDB, Asset Management, ITOM, and more.
• Technical Acumen: Provide expertise for all technical issues related to development. Support the administration of multiple ServiceNow instances including access control, workflow automation, data management, integrations, and system maintenance and upgrade tasks.
• Requirement Gathering: Collaborate with implementation partners, system admins, business users, and IT teams to gather requirements, understand process workflows, and translate them into efficient and scalable ServiceNow solutions.
• Solution Design and Development: Design and develop ServiceNow solutions including forms, workflows, scripts, business rules, UI policies, and integrations to meet business requirements and improve overall system performance.

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