Vice President, Engineering (Global)

About the role

Own and execute the global engineering strategy, roadmap, and operating model aligned to business and digital priorities Rationalize legacy systems and reduce fragmentation across regions and domains; Establish clear domain ownership and platform boundaries Lead a globally distributed engineering organization across multiple regions, ensuring alignment, accountability, traceability, and delivery excellence Drive adoption and implementation of Agile at scale (SAFe 6.0), establishing consistent delivery practices and governance Build and scale AI-enabled engineering capabilities, including support for agentic systems, automation, and intelligent services embedded into platforms and operations Oversee end-to-end engineering across: Application development (web, mobile including iOS, Android, React Native, .Net, Angular) Platform engineering and architecture DevOps and CI/CD (Azure -DevOps, Bitbucket) QA and test automation Identity and access management (Okta, Auth0) Real-time systems and messaging integrations Performance and reliability engineering (Splunk, Site24x7, Uptrends) Lead cloud-native engineering and architecture on Microsoft Azure, including serverless (Azure Functions), APIs (.NET, Java), and scalable distributed systems Own the architecture and evolution of web, mobile, and messaging experience layers Drive adoption of modern frontend frameworks and headless/composable architecture Ensure consistent, personalized, omnichannel customer experiences Ensure engineering excellence across modern tech stack including Java, Node.js, .NET, and API-first Architectures Own platform scalability, performance, resilience, and security across all systems Partner with Data and Enterprise Services teams to enable real-time and data-driven capabilities Drive integration strategies across Salesforce, digital platforms, and enterprise systems Establish and lead Engineering Centers of Excellence (COEs) across key domains Build and foster a high-performance engineering culture focused on ownership, accountability, and continuous improvement Provide hands-on leadership, guidance, and mentorship to senior engineering leaders and teams Manage ISV and vendor relationships, ensuring alignment with enterprise architecture, cost efficiency, and long-term scalability Define and manage engineering KPIs, SLAs, and operational performance metrics Collaborate with Product and Digital Experience teams to ensure seamless delivery of customer-facing capabilities Support payment and transactional platform integrations including Adyen and related ecosystems Act as a strategic partner to Product, Data, CRM, and Service Delivery leadership to ensure end-to-end platform alignment Lead cross-functional decision-making on architecture, priorities, and trade-offs Influence executive stakeholders on platform investment and technology direction Platform reliability and performance (SLAs, SLOs, uptime, response times) Assists with other duties as assigned

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Company Intel

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