Medical Receptionist

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Located in: Bridgeton, New Jersey 08302 Performs a variety of front desk activities (answering phones/greeting patients) that support the Center and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager. Job Title: Medical Receptionist Department /Location : Reports to : Practice Manager FLSA Status : Non-exempt Direct Reports: N/A Company Overview At Consensus Health, we believe better healthcare begins with a community of strong, independent providers delivering high quality, compassionate patient care with improved outcomes. As New Jersey's fasting growing independent medical group, Consensus Health offers full clinical and operational integration with our value-based care programs, enabling providers to transform the healthcare delivery experience. In addition, Consensus Health owns and manages New Jersey's oldest Independent Physician Association ("IPA") with over 1,000 providers throughout the state. At Consensus Health we believe in fostering an environment of collaboration, participation, and respect. A cornerstone of that belief is a commitment to attracting talented and dedicated team members who work together for the common purpose of providing clinical excellence. Consensus is committed to attracting, developing, and retaining talented people who are passionate about helping physicians and their staff deliver better care to patients and whose values align with ours. We empower our employees to bring the right solutions forward to strengthen the relationship between providers and patients and ensure that our staff are well served. Duties and Responsibilities The duties include, but are not limited to: Assist with/complete all Front Desk operations and the use of the Practice Management system to ensure efficient patient registration and check out processes. Greeting patients and verifying/inputting demographic information into Practice management system. Collecting and inputting all valid licenses and insurance information. Collecting and posting all co-payments and payments made at time of service. Maintaining/organizing patient documents/files Answering phones, scheduling appointments, taking messages Reconciling co-pays and time of service payments collected daily Filing/labeling/sending outbound and inbound faxes Maintain confidentiality and use discretion when handling patient's medical records and information. May perform charge entry process. Completing referrals for a specialist Prior authorization requests from patients and/or providers. Filing any/all paper Rooming patients when checked in and provider is ready to treat the patient Performs miscellaneous job-related duties as assigned Qualifications or Education, Training and Experience High School graduate or equivalent. Computer literacy required . 1-2 years of previous customer service/data entry, administrative/office management/clerical experience required . Experience of working in the health or other public sector organization helpful, but not necessary. Knowledge and Skills /Expected Competencies Business office procedures Grammar, spelling, punctuation, and basic arithmetic Medical insurance and medical billing skills Operating all office equipment Strong organizational and leadership skills Answering the telephone in a pleasant and helpful manner and using a multi-line t elephone system. Establishing and maintaining effective working relationships with patients, employees, and the public. Speak clearly and concisely Read, understands , and follows oral and written instruction. Exceptional customer service skills Ability to sort and file materials correctly by alphabetic or numeric systems Ability and willingness to help patients with check in or check out process Work may require hand dexterity for telephone and office machine operation. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and such other office equipment as necessary. Hearing must be in the normal range for telephone contact. It is necessary to view computer screens for long periods and to work in an environment that may be stressful Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Examples of Work Environment While performing the duties of this job, the employee is regularly required to {Pick from these for example: walk, bend, sit, talk, lift, or hear. } The employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, postage

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