Product Lead - Cost Management

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Product Lead - Cost Management Finance COOF - Procurement & Cost Management Tribe Background on what ING is about: ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same. At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them. ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking! Your role and work environment The Chief Operations Officer (COO) domain builds bridges within ING linking to almost every part of the bank. Its purpose is to drive secure, efficient processes for our customers and colleagues. ING wants to set up a bank-wide COO organization that's ready for the future, with scalable, seamless, digital, and resilient operations. To help us achieve this, COO identified three main ways to make the most impact: Building a network organization: more networking and cross-border collaboration. Consolidating the organization: share capabilities and services in locations where we can best embed these. Digitalization/straight-through processing: making our processes end-to-end to provide a seamlessly digital experience for our customers. Global COO Finance is an independent unit within ING's COO domain, reporting hierarchically into ING's Chief Financial Officer and functionally into ING's Chief Operations Officer. Global COO Finance (COOF) is accountable for designing the global finance operations and technology strategy (together with ING's TECH organization) and optimizing productivity and customer satisfaction in Operations to improve operational efficiency. It is accountable for executing ING Finance and COO strategy to evolve towards one global digital bank, is responsible for performance of Operations, the operating model, decisions on sourcing and all relevant regulatory and Risk topics. Job overview As Product Lead for Cost Management, your job is to lead the squads with a related purpose to develop, implement and/or maintain products and services. You have an end-to-end strategic focus around your services and leads your squads in terms of clear prioritization, accountability and capabilities. The Product Lead is a position where all elements of a product come together, the what and the how, with an end-to-end transformation responsibility. You work not only on delivery and on how we run a product, but also on creating a vision on how we improve our services, how we manage the business value and how we increase collaboration across functions. You are responsible for the execution of all activities of your organization in Netherlands, ING Hubs and with our SSI partners in India, including risk & control activities to remain in control of risks and keeping the bank safe. You do that by steering squads who work on a specific service by providing them with a strategic direction, by coaching them on the job, defining the product roadmap and by managing stakeholders. The people who work in the squads report to you, which means it is your job to empower them to thrive and perform at their best. You set direction, you help them to develop their craftsmanship, and you have continuous conversations about their career development. As a Product Lead you report hierarchically to the Tribe Lead Procurement and Cost Management. The Procurement and Cost Management Tribe focuses on delivery of all change initiatives impacting systems (e.g. PA Utilities, Cost Perform) and services. Besides, the tribe is responsible for operating and maintaining these applications. The squads within the tribe are grouped into introduced products: Cost Management: maintaining, supporting, improving, and onboarding target solution for cost management including procurement activities, accounts payable, billing, internal charging, accounts receivable, asset management, cash management activities and cost accounting. Management Accounting: maintaining, supporting, and improving the globally used management accounting tooling and developing a global target management accounting support system with cloud technology featuring local and global cost allocations and a single integrated data model for all entities of ING. Your key responsibilities You deliver change according to project plans, while staying safe, reliable and compliant on your products and services. You are continuously looking for ways to improve, to further optimize the sourcing strategy, and to further drive employee engagement and diversity. Leaders

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