Digital Workplace Architect - Platforms

Responsibilities

• Lead the design and optimisation of digital workplace services
• Identify opportunities to embed AI and automation into workplace services
• Collaborate with IT, business stakeholders, and external partners to deliver scalable, secure, and user-friendly solutions
• Lead the evaluation and adoption of emerging technologies that improve digital employee experience
• Ensure solutions meet accessibility, security, and compliance standards within a policing environment

Requirements

• Proven experience in digital workplace architecture and solution design
• TOGAF certified or equivalent demonstrable experience
• Experience designing or implementing AI/automation solutions (e.g. Power Platform, Microsoft Copilot, RPA, chatbots)
• Expert-level understanding of Microsoft services with recognised Microsoft certifications
• Strong understanding of AI, automation, and digital service design principles
• A user-first mindset with a passion for simplifying complex systems
• What's on offer
• Up to £76,298 total package including SFIA supplement
• 28 days annual leave plus bank holidays, rising to 30 days after 5 years
• Up to 26 weeks paid maternity and adoption leave
• Bespoke benefits platform and Blue Light Card access
• Salary sacrifice options: cycles, home technology, gym membership, electric vehicles
• Access to the Transport Benevolent Fund for health, welfare, and financial support
• Fully funded development opportunities including apprenticeships
• BTP GPP Police Staff Pension Scheme (defined contribution, 4.4%-12% contributions)
• Additional information
• Successful applicants will be required to pass Management Vetting and Security Clearance (minimum 5 years UK residency required), including full background and financial checks. References will be required covering the past 5 years.
• Applications should be submitted via an up-to-date CV and online application form, outlining how your skills and experience demonstrate your suitability for the role.
• Closing date: 11:59pm, Tuesday 2 June 2026
• BTP is committed to inclusion and diversity. Reasonable adjustments are available throughout the recruitment process.
• REF-228 791

Additional Information

Salary : Up to £76,298 per annum (£61,337 basic + London Allowance of £4,613 if applicable + SFIA supplement of up to £10,346 awarded at 0%, 50% or 100% based on performance validation) Location : London, Birmingham, Cardiff, Glasgow, Manchester or Leeds (hub-based, blended home and office working) Working pattern: 37 hours per week, 22-Month Fixed Term Contract About BTP British Transport Police is the national police force for the rail network throughout Great Britain. The Technology Department is seeking a Digital Workplace Architect to design and deliver intelligent, automated, and user-centric digital workplace solutions that enhance productivity, collaboration, and operational effectiveness across the force. You'll drive the architectural design of workplace services - leveraging AI, automation, and modern digital platforms - to make tools smarter, faster, and easier to use. Your work will directly support frontline policing and public safety.

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