Royalty System Transformation Manager -12m FTC

Responsibilities

• Royalty System Optimisation & Delivery
• Own and deliver a defined WestEnd optimisation roadmap, covering process efficiency, data quality, automation and usability improvements.
• Lead requirements definition across Partnership Finance, Royalties, FP&A, Controllership and Legal Operations teams, ensuring end‑to‑end workflows are properly understood before system changes are designed.
• Convert business needs into clear functional specifications for the WestEnd vendor and associated technical partners.
• Manage delivery of system enhancements end‑to‑end: scoping, prioritisation, build, testing, deployment and post‑release validation.
• Actively engage in the technical delivery and take ownership of operational tasks to ensure deliverables are met.
• Workstreams include: credit control functionality, delinquency control functionality, subagent accounting, forecasting automation, sku setup automation, reporting enhancements.
• Vendor & Stakeholder Management
• Act as the primary day‑to‑day interface with the WestEnd vendor, coordinating enhancements, resolving issues and maintaining delivery momentum.
• Challenge vendor proposals where required to ensure solutions address root causes, not symptoms.
• Coordinate UAT with internal users, ensuring changes are robust, understood and adopted.
• Maintain strong engagement with senior stakeholders, providing clear progress updates, risk management and dependency tracking.
• Coordinate with Corporate Royalties team and Director, Finance Digital Transformation (programme lead on parallel ERP and data architecture projects)
• Licensing & Royalties Process Expertise
• Apply in‑depth understanding of the licensing royalty lifecycle, including: Deal structures (MGs, overages, royalty rates, advances, participation, recoupment)
• Contract execution and set‑up
• Royalty reporting and validation
• Billing, cash application and reporting to licensors
• Ensure system changes support real‑world licensing complexity, including multi‑territory deals, sub‑agenting, forecasting and reporting nuances.
• Integration & Broader Systems Alignment
• Work closely with CRM, finance and data teams to ensure WestEnd improvements align with upstream and downstream systems (e.g. CRM, ERP, reporting tools).
• Support dependency management with parallel initiatives affecting licensing and finance processes.
• Experience & Skills Required
• Essential
• Proven experience delivering system optimisation or enhancement projects, ideally within royalties, licensing, rights management or complex transactional environments.
• Proven ability to both manage projects and directly contribute to technical delivery, including hands-on system optimisation and implementation
• Strong understanding of licensing royalties, deal mechanics and the end‑to‑end royalty lifecycle.
• Demonstrated experience working directly with external software vendors to deliver functional improvements.
• Ability to translate business processes into clear system requirements and challenge stakeholders constructively.
• Excellent project management skills: planning, prioritisation, dependency management, delivery tracking.
• Desirable
• Hands‑on experience with royalty or rights management systems (e.g. WestEnd, Counterpoint, Jaguar or similar).
• Experience operating in multi‑territory or agent / sub‑agent licensing models.
• Familiarity with finance systems integrations and data flows.
• Soft Skills
• Practically focused with strong execution capability
• Process‑driven, structured and pragmatic.
• Comfortable operating in ambiguity and untangling complex workflows.
• Confident influencing both technical vendors and senior business stakeholders.
• Delivery‑focused, with a bias toward practical outcomes rather than theoretical perfection.
• What Success Looks Like
• By the end of the contract, the Project Manager will have:
• Delivered measurable improvements to WestEnd usability, data quality and process efficiency.
• Reduced operational friction in royalty reporting, billing and forecasting.
• Left behind clear documentation, prioritised backlogs and improved ways of working between business teams and the vendor.

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Company Intel

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