Gaming Specialist

Requirements

• Hold a Bachelor's degree in Business, IT, Marketing, or a related field (preferred).
• Bring experience within a gaming platform or a company with a strong client service focus.
• Demonstrate strong computer literacy and the ability to work efficiently across multiple systems.
• Exhibit excellent command of English, both written and spoken.
• Show strong collaboration skills, with the ability to work effectively within and across teams.
• What We Offer to Make You Smile:
• We're not just about work, we are about creating a great place to grow, connect, and enjoy the journey. Here's what you can expect when you join us:
• Competitive Salary Package: We value your skills, dedication, and contributions
• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
• Great Office Locations: Central office location in Sofia and Plovdiv
• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day
• Wait, there's more:
• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
• Office Library: Enjoy access to technical literature to expand your knowledge
• Ready to Be Part of Something Big?
• If you're excited to join a team that's revolutionizing the iGaming world and want to make a real impact, apply today. We can't wait to meet you!
• #LI-ONSITE

Benefits

Additional Information

Аbout Us: Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart. Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta. How You'll Make an Impact: Monitor real-time online gaming operations and activity, ensuring smooth and uninterrupted performance. Ensure all games function properly across platforms, including desktop and mobile environments. Identify, investigate, and escalate technical issues, bugs, or irregularities in a timely manner. Coordinate effectively with operational, technical, and marketing teams, as well as third-party providers. Analyze competitor offerings and proactively recommend improvements to enhance the product. Collaborate with customer-facing teams to strengthen their knowledge and understanding of Gaming Department processes and services.

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